Guest Service Team Leader

Opuke Thermal Pools and Spa; Timaru; On-site; NZD 52,000 - 62,000; Full time

Benefits offered by this job

Fantastic staff perks

Friendly team environment

Job summary

Ōpuke Thermal Pools & Spa in Timaru, South Island, is seeking a vibrant Guest Service Team Leader to guide our front-of-house crew and ensure every guest enjoys a magical experience.

As the friendly face and steady leader, you'll deliver next-level service, hit team goals, inspire and support your team, and communicate clearly with drive and a can-do attitude. Join a fun, supportive environment with room to grow and shine.

Qualifications

• A people-person who loves creating amazing experiences
• A natural leader who inspires and energizes the team
• Team-leading experience
• A clear communicator with drive, focus, and a can-do attitude

Responsibilities

• Lead front-of-house team to deliver exceptional guest experiences
• Set goals and monitor service standards
• Coach and develop team members to reach their potential
• Collaborate with management to ensure smooth daily operations

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Opuke Thermal Pools and Spa - Timaru, South Island

If you love creating amazing guest experiences? Thrive on leading a team with energy and enthusiasm? Then we wantYOUat Ōpuke Thermal Pools & Spa!

We're on the lookout for a vibrant and motivatedGuest Service Team Leaderto guide our incredible front-of-house crew. As the friendly face and steady leader, you'll ensure every visitor enjoys the magical experience that sets us apart.

What You'll Be Doing: Leading the charge to deliver next-level service, hitting team goals, and making sure every guest leaves with a smile. You'll inspire, support, and uplift your team to be the best they can be.

What We're Looking For:

• A people-person who loves creating amazing experiences
• A natural leader who inspires and energizes the team
• Team-leading experience
• A clear communicator with drive, focus, and a can-do attitude

Why Join Ōpuke?

• A fun, friendly, and seriously supportive team
• Room to grow, develop, and shine
• Fantastic staff perks (trust us, they're good!)

A full job description is available if you'd like the finer details.

Jump into your next adventure at Ōpuke - where great teams and amazing guest experiences come together!