Housekeeping Supervisor Rotorua

Haka House Hostels; Rotorua; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Staff perks

Culturally rich environment

Leading hostel brand in NZ

Job summary

Haka House Hostels in Rotorua, NZ is seeking a detail-loving, team-leading Housekeeping Supervisor to ensure every room and space is spotless and guest-ready.

You will lead the housekeeping team, train new members, manage stock, and work closely with management to keep operations running smoothly while upholding Māori values and creating a welcoming environment for guests.

Qualifications

• Experience in housekeeping or cleaning supervision.
• Strong leadership and communication skills.
• High standard of cleanliness and attention to detail.

Responsibilities

• Supervising the housekeeping team and daily cleaning operations
• Training new team members and maintaining high standards
• Inspecting rooms and common areas to ensure everything's spotless
• Managing stock levels and ordering supplies
• Supporting the team on the floor when needed
• Helping create a positive, respectful, and fun team culture
• Working closely with the management team to keep things running smoothly

Skills

Housekeeping supervision

Leadership

Attention to detail

Communication

Teamwork

Hands-on

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead the team. Set the standard. Keep the vibe fresh and the spaces sparkling.

About Us

At Haka House, we're more than just a place to stay - we're a home for travellers, a hub for connection, and a celebration of culture. With stylish, affordable hostels across Aotearoa, we're proud to uphold Māori values and create spaces where guests (Manuhiri) and staff (Manaki) feel welcome, respected, and inspired.

About the Role

We're on the lookout for a detail-loving, team-leading Housekeeping Supervisor to help keep our hostel looking its best. You'll lead by example, support the housekeeping crew, and make sure every room, common area, and corner of the hostel is clean, comfy, and guest-ready.

What You'll Be Doing

• Supervising the housekeeping team and daily cleaning operations
• Training new team members and maintaining high standards
• Inspecting rooms and common areas to ensure everything's spotless
• Managing stock levels and ordering supplies
• Supporting the team on the floor when needed
• Helping create a positive, respectful, and fun team culture
• Working closely with the management team to keep things running smoothly

What You'll Bring

• Previous experience in housekeeping or cleaning supervision
• A sharp eye for detail and a high standard of cleanliness
• Strong leadership and communication skills
• A hands-on attitude and willingness to jump in when needed
• A passion for creating welcoming, well-kept spaces for guests
• A genuine appreciation for teamwork and cultural values

Why Work With Us?

• Be part of a passionate, purpose-driven team
• Work in a vibrant, culturally rich environment
• Help shape the guest experience in one of NZ's leading hostel brands
• Enjoy staff perks and meet amazing people from all over the world

If you're ready to be part of something special and help us deliver the best experience in New Zealand, we'd love to hear from you!