Guest Experience & Store Ops Champion

Woolworths Group; Whakatāne; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Employee support program

Career growth opportunities

Job summary

Woolworths Group in Whakatāne is seeking a Customer Service Assistant to support daily store operations and help create a welcoming shopping experience for every customer.

You will engage with customers, replenish stock, maintain presentation and safety standards, and work closely with the team to deliver great service across the store.

We value friendly, reliable people who care about our customers and the community, with opportunities to grow within a large, supportive organisation.

Qualifications

• Customer-focused and friendly approach to service.
• Strong communication with customers and team.
• Ability to stay calm and proactive in busy periods.
• Willingness to learn store processes and procedures.

Responsibilities

• Provide excellent customer service to enhance the overall shopping experience.
• Support daily store operations by assisting customer needs.
• Maintain strong store presentation to achieve high customer satisfaction.
• Collaborate with team to ensure safety and standards are met.

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Job description

Woolworths Group in Whakatāne is seeking a Customer Service Assistant to support daily store operations and help create a welcoming shopping experience for every customer.

You will engage with customers, replenish stock, maintain presentation and safety standards, and work closely with the team to deliver great service across the store.

We value friendly, reliable people who care about our customers and the community, with opportunities to grow within a large, supportive organisation.