Guest Experience & Operations Lead

Savor Group; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Staff discounts at venues

Leave entitlement

Training and growth opportunities

Job summary

Savor Group is seeking an experienced Duty Manager for Azabu Ponsonby in Auckland. The role focuses on running day-to-day operations, staff performance, guest experience, and ensuring top quality across offerings at all times.

Ideal candidates will have at least 2 years in a comparable role, the ability to work under pressure, and flexibility to work evenings and weekends while delivering exceptional dining experiences for guests.

Qualifications

• At least 2 years experience in a comparable role.
• Ability to work well under pressure.
• Flexibility to work evenings and weekends.
• Passion for delivering exceptional dining experiences to guests.

Responsibilities

• Day to day operations of the venue including staff performance, customer experience, and quality of offerings at all times
• Legal compliance of the venue in particular to the Sale of Alcohol Act 2012
• Assisting with events and group bookings
• Financial management ensuring costs (labour and goods) are well managed
• Assist with the training and development of junior team members
• Maintaining venue standards and presentation at all times

Skills

Experience in comparable role

Ability to work under pressure

Evenings and weekends availability

Guest dining experience passion

Job description

Savor Group is seeking an experienced Duty Manager for Azabu Ponsonby in Auckland. The role focuses on running day-to-day operations, staff performance, guest experience, and ensuring top quality across offerings at all times.

Ideal candidates will have at least 2 years in a comparable role, the ability to work under pressure, and flexibility to work evenings and weekends while delivering exceptional dining experiences for guests.