Duty Manager: Lead Operations & Guest Experience

New Zealand Venue Co.; Auckland; On-site; NZD 34,440 - 48,216; Full time

Benefits offered by this job

Career development opportunities

AdVanCe Career Pathways program

Supportive work environment

Job summary

New Zealand Venue Co. is seeking multiple experienced Duty Managers to join their Auckland venues. This full-time role involves assisting with day-to-day operations, managing a team, and ensuring exemplary customer service. Candidates should have at least 2 years of relevant experience in the hospitality industry, a friendly disposition, and the ability to lead by example. Opportunities for career advancement and a competitive wage between $25 and $35 per hour are offered.

Qualifications

• Minimum of 2 years of relevant restaurant and bar experience.
• Exceptional customer service and presentation skills.
• Capacity to work in a team environment while leading.

Responsibilities

• Assist in the day-to-day operations of the venue.
• Manage team members on shift and provide effective feedback.
• Ensure compliance with OH&S legislation and company policies.

Skills

Customer service skills

Team leadership

Communication skills

Problem-solving

Multi-tasking

Job description

New Zealand Venue Co. is seeking multiple experienced Duty Managers to join their Auckland venues. This full-time role involves assisting with day-to-day operations, managing a team, and ensuring exemplary customer service. Candidates should have at least 2 years of relevant experience in the hospitality industry, a friendly disposition, and the ability to lead by example. Opportunities for career advancement and a competitive wage between $25 and $35 per hour are offered.