Guest Experience Host: Travel Frontline Sales & Service

Tourism Holdings Pty; Christchurch; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive wage and benefits with销售al

Flexible work environment with travel

Career progression within thl

Diverse and inclusive team culture

Job summary

thl is looking for dedicated casual Guest Experience Hosts to join our Christchurch team, greeting adventurers and ensuring a seamless journey from vehicle collection to return. You will drive front-line sales, be the go-to expert on vehicle operations and local travel tips, and handle inquiries in person, on the phone, or via email.

Fluent English is essential; multilingualism is a bonus in our diverse, travel‑minded workplace.

Qualifications

• A customer service superstar with relevant experience and a passion for people.
• Fluent in English, with excellent communication skills and computer literacy.
• Proficiency in a second language is advantageous.

Responsibilities

• Welcome customers with warmth and enthusiasm, guiding them through vehicle collection and return.
• Drive front-line sales, meeting individual and team targets with your professional sales expertise.
• Be the go-to expert on vehicle operations, on-road procedures, and local travel tips.
• Handle customer inquiries face-to-face, by phone, or via email.
• Participate actively in our health and safety culture and promote well-being.
• Ensure quality control of our products.

Skills

Customer service

Sales

Communication

Computer literacy

Job description

thl is looking for dedicated casual Guest Experience Hosts to join our Christchurch team, greeting adventurers and ensuring a seamless journey from vehicle collection to return. You will drive front-line sales, be the go-to expert on vehicle operations and local travel tips, and handle inquiries in person, on the phone, or via email.

Fluent English is essential; multilingualism is a bonus in our diverse, travel‑minded workplace.