Graduate - Associate Consultant Payroll

JobSpace; Auckland; Hybrid; NZD 48,000 - 56,000; Full time

Benefits offered by this job

Social events

Chill-out spaces

Remote working

Flexi-hours

Professional development courses

Job summary

Datacom is recruiting a graduate to join the Pay Systems team, gaining exposure to SaaS payroll products and client-facing support. The role focuses on processing payroll requests, resolving client issues, and building expertise through training in Datacom's cloud-based payroll solutions.

You will start with structured training and mentorship, progressing toward managing your own client portfolio while contributing to continual improvement and growth within the team.

Qualifications

• Excellent communication and professionalism.
• Keen to learn and develop payroll knowledge.
• Strong numeracy and data accuracy.
• Experience in customer service is a plus.
• Computer literacy is essential.

Responsibilities

• Under guidance, process payroll requests and provide client support.
• Troubleshoot client issues and queries promptly.
• Attend relevant product and skill courses to build expertise.
• Maintain positive client relationships and look for growth opportunities.

Skills

Great communication

Customer service

Great with numbers

Computer literate

Adaptable

Time management

Organisational skills

Willing to learn

Education

Relevant degree preferred

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

One of Datacom's fastest growing teams have an exciting opportunity for a graduate who is looking to grow in the field of payroll.

At Datacom, we've been providing outsourced payroll services to thousands of businesses across New Zealand and Australia for more than 50 years.

As a graduate you'll have access to non-stop learning and training and over time will be responsible for your own portfolio of clients. Your career journey will start with 3 weeks of training and learning, making sure you're set up for success.

Joining our Pay Systems team means access to clear career pathways and opportunities to continue to grow. In this client facing role you will become an expert in our Pay Systems Products, providing advice and solutions to our highly valued clients.

Over the past two decades, Datacom has made significant investments in the development and expansion of SaaS products, catering to customer and community engagement, employee management, and operational oversight through our Datascape ERP solution; a modern, cloud-based ERP software suite designed specifically for the unique needs of local government in Australia and New Zealand as well as notable brands that include Datapay and Smartly in the Enterprise and SME payroll and HR spaces respectively. Datacom is more than a Managed Services provider. We're a leading SaaS Product House, innovating alongside International players.

Your day-to-day responsibilities may include:

• Under the guidance of more experienced consultants, processing payroll requests and providing great client support
• Troubleshooting client issues and queries in an effective and timely manner
• Attending relevant product and skill courses
• Maintaining great client relationships
• Looking for growth areas and opportunity relating to sales

What we're looking for:

• Great communication and professionalism
• Keen to learn
• Great time management and organisational skills
• Experience in customer service (this can include retail and hospitality)
• Great with numbers
• Computer Literate
• Adaptable
• Preferred but not essential a relevant degree and experience with - customer service.

What's in it for you?

• World class training
• Opportunity for growth and career progression
• Great team culture and company benefits
• A hybrid working environment (post training and probation)

About our Early Careers Programme:

As part of the Early Careers Programme you'll have the added support of our dedicated Early Careers Team. We'll be part of your journey for the first 12 months of your career. Supporting you through Induction, mentoring, events and regularly offering you extra resources and opportunities to help grow your career and connect you with your wider peer group all while you embed in your new permanent role.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.