Global Sales Operations Leader

Seequent; Christchurch; On-site; NZD 150,000 - 200,000; Full time

Job summary

Seequent seeks a seasoned Manager, Global Sales Operations to lead and develop a world-class global sales operations function. You will set strategy, drive performance across regional teams, and partner with stakeholders to enhance quote-to-cash processes.

You will coach leaders, oversee governance of the customer-order lifecycle, and sponsor transformative initiatives including automation and AI-driven improvements to ensure delivery excellence.

Qualifications

• At least 8 years’ demonstrated leadership experience in global sales operations, commercial operations, order management or a comparable quote-to-cash function.
• Experience leading people through other leaders or coordinating multiple regional teams and shared functional resources.
• Strong understanding of the order lifecycle, licensing, invoicing, controls, compliance and cross-functional transaction governance.
• The ability to provide commercially aware advice, make sound decisions in ambiguity and communicate risk clearly to senior stakeholders.
• Experience sponsoring process, systems, automation or transformation initiatives and translating strategy into sustained operational outcomes.
• Strong analytical, prioritisation, stakeholder management, written and verbal communication skills, supported by curiosity, patience and a continuous-improvement mindset.
• A degree, diploma or certificate in Business Administration or a related discipline is advantageous, but not essential.

Responsibilities

• Lead and develop the global sales operations function through Team Leads, setting strategy, priorities, operating standards and performance expectations across regional teams.
• Coach Team Leads and senior contributors, strengthening succession, capability, cross-regional consistency and a connected global team culture.
• Own the global transactional advisory model and coordinate high-risk escalations for complex, non-standard, high-value or time-critical transactions.
• Provide governance across the customer-order lifecycle, including quote approvals, closure review, licensing enablement, invoicing support, compliance reporting and controls.
• Use reporting and trend analysis to oversee workflow health, service levels, quality outcomes, regional consistency and period-end operational readiness.
• Prioritise the GSO improvement portfolio and sponsor scalable quote-to-cash, licensing, invoicing and contract management improvements, including automation and responsible use of AI.

Skills

Leadership experience

Stakeholder management

Analytical skills

Communication skills

Change management

Education

Business Administration degree or related

Job description

Seequent seeks a seasoned Manager, Global Sales Operations to lead and develop a world-class global sales operations function. You will set strategy, drive performance across regional teams, and partner with stakeholders to enhance quote-to-cash processes.

You will coach leaders, oversee governance of the customer-order lifecycle, and sponsor transformative initiatives including automation and AI-driven improvements to ensure delivery excellence.