Global ICT Systems Lead - Incident & Improvement

Fisher Paykel Healthcare; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Fisher & Paykel Healthcare in Auckland seeks a customer-focused ICT Infrastructure specialist to lead and implement project-based work, resolving complex technical issues and ensuring reliable services across a global team.

You'll balance improvement projects with real-time service assurance, manage capacity and performance, and contribute to continuous improvement within a dynamic, collaborative environment.

Qualifications

• 5+ years senior ICT infrastructure experience in a large environment (AD, Windows clustering, Azure).
• Experience managing infrastructure and data centres for performance and capacity.
• Backup & Recovery knowledge, preferably with Veeam.
• A security mindset applied to design and implementation of infrastructure.
• Bachelors degree in Information Systems or Computer Science (or similar).

Skills

ICT impact analysis

People skills

Customer service

Communication skills

Project management

Planning & reporting

Commercial acumen

Education

Bachelor's degree in Information Systems or Computer Science

Job description

Fisher & Paykel Healthcare in Auckland seeks a customer-focused ICT Infrastructure specialist to lead and implement project-based work, resolving complex technical issues and ensuring reliable services across a global team.

You'll balance improvement projects with real-time service assurance, manage capacity and performance, and contribute to continuous improvement within a dynamic, collaborative environment.