General Managers Assistant

IAWAI; Hamilton; On-site; NZD 82,000 - 100,000; Full time

Job summary

IAWAI - Flowing Waters in Hamilton is seeking a General Manager's Assistant to provide trusted support to the CFO and Pou Aronui, coordinating priorities across two portfolios. This role is central to keeping executives organised and aligned with organisational goals.

The position focuses on diary management, meeting coordination, reports, and process improvement to help deliver outcomes for the community and the future of water.

Qualifications

• Experience supporting senior leaders in a complex organisation.
• Ability to anticipate requirements and juggle competing priorities.
• Strong written and verbal communication with high discretion.
• Experience with confidential information and governance practices.

Responsibilities

• Provide executive support to the CFO and Pou Aronui.
• Manage complex diaries, meetings, travel, and workflow priorities.
• Prepare agendas, reports, presentations, minutes and track actions.
• Coordinate information requests and deadlines across portfolios.
• Act as liaison between leaders, teams, stakeholders, and partners.
• Maintain records and handle confidential information with discretion.
• Support continuous improvement of processes and ways of working.
• Ensure systems, processes, and service standards are consistent.
• Build strong working relationships across the organisation.

Skills

Senior administration experience

Executive assistant support

Business support

Organisational skills

Proactive mindset

Discretion and judgement

Strong communication

Microsoft 365

Education

Tertiary qualification or equivalent experience

Tools

Microsoft 365

Job description

Hamilton City and Waikato District Councils have formed a publicly owned, Council-controlled Organisation (CCO) to deliver water services across Hamilton city and Waikato district. The company is called IAWAI - Flowing Waters and will take over the provision of water services from 1 July 2026. This transition will occur in stages such as the current Watercare contract for Waikato District Council transferring to the CCO on 1 July 2026.

Job Description

Are you the kind of person who loves bringing order to complexity, staying one step ahead, and helping leaders do their best work? At IAWAI, we're looking for a highly organised and proactive General Managers' Assistant to provide trusted support to our Chief Financial Officer and Pou Aronui.

This is a varied and rewarding role where no two days are the same. You'll be at the heart of the action, coordinating priorities, managing workflows, building strong relationships, and ensuring things run smoothly across two diverse portfolios. Working within our Business Performance team, you'll play a key role in supporting strategic initiatives, improving ways of working, and helping deliver outcomes that make a real difference for our communities and the future of water.

What you'll be doing:

• Providing high-quality administrative and executive support to the Chief Financial Officer and Pou Aronui
• Managing complex diaries, meetings, correspondence, travel arrangements, and workflow priorities
• Preparing agendas, reports, presentations, minutes, and tracking actions through to completion
• Coordinating information requests, reporting requirements, and key deadlines across both portfolios
• Acting as a trusted liaison between leaders, teams, stakeholders, and external partners
• Maintaining accurate records and handling confidential information with discretion
• Supporting continuous improvement by identifying smarter and more efficient ways of working
• Helping ensure systems, processes, and service standards are consistent across IAWAI
• Building strong working relationships and providing responsive, professional support across the organisation

What you'll bring:

• Proven experience in a senior administration, executive assistant, or business support role
• Exceptional organisational skills and the ability to juggle competing priorities
• A proactive mindset with the confidence to anticipate needs and solve problems
• Strong communication and relationship-building skills
• High levels of professionalism, discretion, and sound judgement
• Confidence working across a range of systems, documents, and administrative processes
• An adaptable approach and the ability to thrive in a fast-paced environment

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

• Experience providing senior executive or business administration support, ideally to more than one senior leader in a complex organisation.
• A relevant tertiary qualification or equivalent demonstrated experience.
• Highly developed planning and organisational skills, with the ability to anticipate requirements, manage competing priorities and meet deadlines with limited supervision.
• Sound judgement, political awareness and discretion when working with confidential or sensitive information.
• Strong written and verbal communication skills, including experience preparing high-quality correspondence, reports, agendas, minutes and presentations.
• Proven ability to build trusted relationships and work effectively with senior leaders, staff, elected members and external stakeholders.
• Advanced proficiency in Microsoft 365 and confidence learning and using other business systems.
• Experience with purchasing, financial administration, records management and process improvement.
• The adaptability and resilience to work effectively in a changing environment and across two distinct portfolios.
• An understanding of Te Tiriti o Waitangi and the ability to apply its principles in your work. Experience in local government or a public-sector environment is desirable.

Additional Information

He aha te wariu o te utu kaimahi? | What’s the salary?

Circa$87k dependent on skills and experience.

Applications close on the: 26 October 2026

Note: We will be shortlistingas we receive applications.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.