Gaming Technician

Christchurch Casino; Canterbury; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

50% off meals for both dine in/takeout

Free laundered uniform ready for you

Discounted onsite car parking

Free medical insurance after 6 months

Staff canteen with snacks and coffee

Paid breaks

Job summary

Christchurch Casino is seeking a full-time Technician to service electronic gaming machines, table equipment, audio-visual systems, and more. Reporting to the Technical Services Manager, you will perform repairs, maintenance, and technical projects to meet security and legislative standards.

You will diagnose faults, perform routine maintenance, assist with equipment moves, and collaborate with Security & Surveillance to ensure casino floors are secure.

Qualifications

• Electrical Services Technician certificate or in progress
• Casino Certificate of Approval or willingness to apply
• NZQA qualification in Electronics or equivalent (advantage)
• Practical technical experience desirable
• Casino industry experience desirable but not essential
• Strong work ethic and commitment to safe working practices

Responsibilities

• Diagnose faults, repair and maintain gaming machines, monitoring systems, and table gaming equipment.
• Carry out preventative maintenance, machine moves and conversions with Security & Surveillance coordination.
• Maintain Audio-Visual, promotional and general casino equipment; assist other departments with repairs and special projects.
• Use electronic monitoring systems for diagnostics and reporting; maintain technical records and support inspectorate inquiries including EPROM verifications.
• Keep workshop tidy and maintain test equipment; stay up to date with electronics developments.
• Coordinate promotions and events, including advertising and communication.
• Provide friendly, professional customer service and handle questions and complaints calmly.
• Work with other departments to meet security, safety and Host Responsibility requirements

Skills

Electronic diagnostics

Troubleshooting

Teamwork

Education

Electrical Services Technician certificate

Casino Certificate of Approval

NZQA Electronics qualification

Tools

EPROM verification

Electronic testing equipment

Job description

Join Christchurch Casino as a full-time Technician and put your technical skills to work across our electronic gaming machines, table gaming equipment, audio-visual systems and more.

About the role

Reporting to the Technical Services Manager, you’ll join our technician team to carry out repairs, preventative maintenance, equipment moves and technical projects. You’ll deliver quality repairs and professional service while meeting operational, security and legislative requirements.

In this role, you’ll:

• Diagnose faults, repair and maintain gaming machines, monitoring systems, jackpot controllers and table gaming equipment.
• Carry out routine and preventative maintenance, machine moves and conversions, working with Security & Surveillance to keep gaming floors and equipment secure.
• Maintain audio-visual, promotional and general Casino equipment, assist other departments with technical repairs and help design and build special projects.
• Use electronic monitoring systems for diagnostics and routine reporting, maintain technical records and assist with Inspectorate enquiries, machine checks and EPROM verifications following large wins.
• Keep the workshop tidy and test equipment in good working order, and stay up to date with developments in electronics and related technology.
• Coordinate promotions and events, including advertising and communication.
• Provide friendly, professional customer service and handle questions, disputes and complaints calmly and diplomatically.
• Work closely with other departments to provide professional service and meet security, safety and Host Responsibility requirements

Shifts are rostered Monday to Sunday between 6am and 4am, shifts lengths range from 8 to 11 hours.

About you

You’re a practical, detail-focused problem-solver with an interest in electronics, strong analytical skills and the technical knowledge to identify components and deliver quality work. Organised, reliable and calm, you manage priorities, communicate clearly and enjoy teamwork, excellent customer service and learning new skills.

What You’ll bring

• An Electrical Services Technician certificate, or working towards one.
• Casino Certificate of Approval if you don’t have one we can help you with applying for one
• An NZQA qualification in Electronics or an equivalent relevant technical qualification would be an advantage.
• Practical technical experience is desirable.
• Casino industry technical experience is desirable, but not essential.
• A strong work ethic, discretion and a commitment to safe working practices.

What we offer you:

• 50% off meals for both dine in/takeaway
• Free laundered uniform ready for you at the start of your shift
• Discounted onsite car parking
• Free medical insurance after 6 months of employment
• A staff canteen to enjoy your breaks in with light snacks and quality coffee provided
• Say goodbye to unpaid breaks, all our breaks are paid!

There are plenty of reasons to join our team — from a fun, fast-paced environment and great people to work with, to the development opportunities that come with being part of a large, multi-outlet operation.

Applicants must be over 20 years of age and legally entitled to work in New Zealand (NZ Citizen, Permanent Resident, or hold a valid open work visa with at least 12 months remaining).