Full-Time Senior Mobile Phone Repair Technician – Auckland

Chuan Spa

Auckland

On-site

NZD 41,000 - 63,000

Full time

4 days ago

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Job summary

Chuan Spa in Auckland is seeking an Electrical Technician for Luxury Hotel Maintenance. The role focuses on mobile device repair, hardware diagnostics, and onsite technical support to ensure premium guest experiences.

The ideal candidate has mobile repair experience or a Level 5 IT qualification, and is comfortable working in a hospitality environment. The position offers hourly pay in a competitive range and full-time permanency.

Qualifications

At least three years of mobile phone repair experience or a Level 5 IT qualification.
Willing to work full-time, permanent position in Auckland.
Ability to install software on devices and troubleshoot hardware issues.

Responsibilities

Determine hardware and software requirements for mobile devices and perform maintenance.
Respond to customer inquiries and resolve technical problems.
Identify causes of malfunctions and coordinate repairs or replacements.
Install required software and keep devices up to date.
Maintain knowledge of equipment and new devices to support customers.
Repair or replace peripheral hardware and address faults.
Refer complex repairs to appropriate channels and assist with product sales.
Assist customers by phone or email with technical issues.