Full-Time Gas Station Customer Experience Specialist

Te Rūnanga o Ngāi Tahu; Bay of Plenty; On-site; NZD 27,000 - 34,000; Full time

Job summary

Te Rūnanga o Ngāi Tahu is seeking two Service Station Attendants to join our gas station team. These full-time roles involve a 30–35 hour week with rosters including weekends, delivering friendly customer service, handling payments, and assisting with coffee and light food prep.

You will help keep the forecourt clean, operate pumps, and support promotions while ensuring safety and quality service at all times.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Able to work in a fast-paced environment and handle queries professionally.
• Strong teamwork mindset and reliability on weekend shifts.
• Experience with coffee, food preparation or hospitality is preferred but not required.
• Full driver’s licence is required.

Responsibilities

• Fill fuel tanks and containers to customer specifications.
• Check tyre air pressure and oil/fluids levels.
• Keep forecourt clean and free from hazards and rubbish.
• Greet customers and assist with their needs and queries.
• Promote store promotions and specials to customers.
• Handle customer complaints and refer to manager when needed.
• Collect payments and provide receipts on request.
• Assist with preparing coffee/beverages and basic food prep.
• Operate fuel pumps with care and discretion.
• Empty forecourt bins and maintain windscreen cleaning solution daily.

Tools

POS system

Job description

Te Rūnanga o Ngāi Tahu is seeking two Service Station Attendants to join our gas station team. These full-time roles involve a 30–35 hour week with rosters including weekends, delivering friendly customer service, handling payments, and assisting with coffee and light food prep.

You will help keep the forecourt clean, operate pumps, and support promotions while ensuring safety and quality service at all times.