Friendly Checkout Pro | Retail Customer Care

Woolworths Group; Timaru; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Career opportunities across Woolworths

Job summary

Woolworths Group in Timaru is seeking a customer-focused Checkout Assistant to provide efficient, accurate service at the point of sale. You will scan, pack, and handle refunds while maintaining store standards and policy compliance.

We value friendly, proactive team members who resolve customer needs quickly and with care, contribute to service improvements, and uphold safety protocols across the store.

Qualifications

• Ability to deliver friendly, efficient service at the checkout.
• Ability to scan, pack, and handle refunds accurately under pressure.
• Demonstrates integrity and aligns with company policies.

Responsibilities

• Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs: Create positive customer interactions, respond to queries, and resolve issues promptly.
• Support Cash Management: Assist with cash office activities including banking, reconciliations, and investigating variances.
• Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards and safety protocols.
• Contribute to Service Improvement: Provide feedback to enhance the overall customer experience.

Skills

Exceptional Customer Service

Efficient & Accurate

Clear Communicator

Values-Driven Professional

Job description

Woolworths Group in Timaru is seeking a customer-focused Checkout Assistant to provide efficient, accurate service at the point of sale. You will scan, pack, and handle refunds while maintaining store standards and policy compliance.

We value friendly, proactive team members who resolve customer needs quickly and with care, contribute to service improvements, and uphold safety protocols across the store.