Checkout Specialist — Fast, Friendly Retail Assistant

Woolworths Group; Invercargill City; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Rewards program

Employee support (Sonder)

Job summary

Woolworths Group in Invercargill seeks a customer service-focused team member for fast-paced checkout duties. You will scan, pack, assist customers, and support cash handling while upholding store standards. The role offers opportunities to contribute ideas to improve service and customer satisfaction.

We value a friendly, reliable approach, strong communication, and a willingness to adapt to changing store needs. Join a team dedicated to delivering great shopping experiences in New Zealand.

Qualifications

• Excellent customer service, friendly and helpful.
• Fast and accurate in a busy checkout environment with cash handling skills.
• Clear communication with customers and colleagues.
• Adherence to store policies and professional conduct.

Responsibilities

• Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs: Create positive interactions, respond to queries, and escalate issues when necessary.
• Support Cash Management: Assist with banking, reconciliations, and investigating variances.
• Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols.
• Contribute to Service Improvement: Provide feedback and ideas to enhance the overall customer experience.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Woolworths Group in Invercargill seeks a customer service-focused team member for fast-paced checkout duties. You will scan, pack, assist customers, and support cash handling while upholding store standards. The role offers opportunities to contribute ideas to improve service and customer satisfaction.

We value a friendly, reliable approach, strong communication, and a willingness to adapt to changing store needs. Join a team dedicated to delivering great shopping experiences in New Zealand.