Fresh Food Retail Specialist

Foodstuffs South Island Limited; Hokitika; On-site; NZD 33,000 - 37,000; Full time

Job summary

New World Hokitika is seeking two motivated Fresh Food Retail Specialists to join our team. You will help create an outstanding shopping experience by serving customers at checkouts and supporting Fresh Food departments as needed.

This full-time role includes evenings and weekends, with duties spanning bakery production, product display, and food safety. Prior supermarket or bakery experience is advantageous and opportunities exist to grow within New World and Foodstuffs.

Qualifications

• Experience in supermarket, bakery, café, food manufacturing or retail environment is an advantage.

Responsibilities

• Deliver exceptional customer service across all areas of the store.
• Accurately process customer transactions at the checkout system.
• Assist with bakery production and preparation.
• Handle bread, pastries and fresh bakery products with care.
• Package, label and merchandise fresh food products.
• Build and maintain attractive product displays.
• Monitor stock levels and replenish products throughout the day.
• Follow all food safety and hygiene procedures.
• Maintain high cleaning and sanitation standards.
• Support Bakery, Produce, Service Deli and other Fresh Food departments during busy periods.
• Work collaboratively with team members to achieve store goals.
• Help maintain a clean, safe and welcoming shopping environment.

Skills

Bakery production

Bread handling

Food safety

Customer service

Packaging & display

Inventory monitoring

Teamwork

Time management

Cleaning & sanitation

Job description

Employment Type: Full-time (40 hours per week)

Hours: Includes evenings and weekends

Pay: $23.95 - $27.00 per hour, depending on experience and demonstrated skills.

About Us

At New World Hokitika, we're passionate about providing our community with exceptional customer service and quality fresh food. We believe shopping should be an enjoyable experience, and our team takes pride in delivering high standards every day.

We're currently looking for two motivated and enthusiastic Fresh Food Retail Specialists to join our team.

About the Role

As a Fresh Food Retail Specialist, you'll play an important role in creating an outstanding shopping experience for our customers.

This is a diverse position that combines customer service with hands‑on work across our Fresh Food departments. You'll spend time serving customers on the checkouts while also supporting our Bakery, Service Deli, Produce and other fresh food departments as required.

You'll help prepare and present fresh products, maintain attractive displays, ensure food safety standards are met, and provide excellent service wherever you're working. No two days are the same, making this an ideal role for someone who enjoys variety and being part of a busy retail environment.

This is a full‑time position that includes weekend and evening work.

Key Responsibilities

• Deliver exceptional customer service across all areas of the store.
• Accurately process customer transactions using the checkout system.
• Assist with bakery production and preparation.
• Handle bread, pastries and fresh bakery products with care.
• Package, label and merchandise fresh food products.
• Build and maintain attractive product displays.
• Monitor stock levels and replenish products throughout the day.
• Follow all food safety and hygiene procedures.
• Maintain high cleaning and sanitation standards.
• Support Bakery, Produce, Service Deli and other Fresh Food departments during busy periods.
• Work collaboratively with team members to achieve store goals.
• Help maintain a clean, safe and welcoming shopping environment.

Skills & Experience

To be successful in this role, you'll ideally have experience or knowledge in:

• Bakery Production and Preparation
• Pastry and Bread Handling
• Food Safety and Hygiene
• Customer Service and Sales
• Product Packaging and Display
• Inventory Monitoring
• Teamwork and Communication
• Time Management
• Cleaning and Sanitation

Previous experience in a supermarket, bakery, café, food manufacturing or retail environment would be an advantage.

What We're Looking For

The successful applicant will:

• Have a genuine passion for customer service.
• Enjoy working with fresh food and maintaining high presentation standards.
• Be reliable, punctual and hardworking.
• Have excellent communication skills.
• Be able to work efficiently in a fast‑paced environment.
• Be flexible and willing to work across multiple departments.
• Be physically capable of standing for long periods and safely lifting stock.
• Be available to work evenings and weekends.
• Take pride in producing quality work every day.

What We Offer

• Competitive hourly pay based on experience and skills.
• Opportunities to develop your career within New World and Foodstuffs.
• A supportive and friendly team environment.
• The chance to work in a business that values its people and its community.

Applicants must have the legal right to work in New Zealand.

As an Accredited Employer, New World Hokitika welcomes applications from both New Zealand residents and overseas applicants. We may be able to support an Accredited Employer Work Visa (AEWV) for the right candidate, subject to Immigration New Zealand requirements.

If you're someone who enjoys working with customers, thrives in a fast‑paced environment, and takes pride in delivering quality fresh food and outstanding service, we'd love to hear from you.