Freight Forwarding Business Development Manager

Toll Global Forwarding (Beijing) Limited Shenzhen Branch; Māngere-Ōtāhuhu; On-site; NZD 95,000 - 130,000; Full time

Job summary

Toll Global Forwarding (Beijing) Limited Shenzhen Branch is seeking a driven Business Development Manager to join our New Zealand sales team. You will grow our customer portfolio, identify opportunities and strengthen client relationships across NZ-based markets.

The role reports to the Country Sales Manager and can be based in Auckland, Christchurch or Wellington, collaborating with operations and product teams to deliver tailored logistics solutions.

Qualifications

• Tertiary qualification in Business, Supply Chain, Logistics or related discipline, or equivalent industry experience.
• Experience in sales, customer service, logistics or freight forwarding.
• Exposure to freight forwarding, transportation or logistics is highly regarded.
• Ability to build and maintain strong customer relationships.
• Intermediate Excel and PowerPoint skills.
• Experience with CRM systems or willingness to learn new tools.

Responsibilities

• Identify, develop and secure new business opportunities within targeted industries.
• Grow and retain existing customer accounts through consultative selling.
• Build trusted customer relationships and understand client supply chain challenges.
• Prepare and contribute to customer presentations, proposals, RFQs and tender submissions.
• Maintain pipeline, customer and sales activity records within CRM platforms.
• Collaborate with operational, product and support teams to deliver tailored customer solutions.
• Monitor market trends and competitor activity to identify opportunities for business growth.

Skills

Communication

Negotiation

Presentation

Customer focus

Time management

Self-motivation

Problem solving

Education

Tertiary qualification in Business, Supply Chain, Logistics or related discipline

Tools

Excel

PowerPoint

CRM systems

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we're passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we're always looking out for each other's wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

About Toll Global Forwarding

Toll Global Forwarding delivers cargo across a connected global network by road, rail, sea and air. Whether it's consolidated freight, palletised shipments, dangerous goods or bulk commodities, we have the expertise, infrastructure and international reach to keep supply chains moving safely and efficiently across cities, countries and continents.

About Toll Group

At Toll, we do more than move freight. We help businesses connect, grow and succeed.

With more than 130 years of logistics expertise and a network that spans road, rail, air, sea and warehousing, we provide integrated supply chain solutions that deliver meaningful value to our customers. Our people are the driving force behind our success, and we are committed to creating an inclusive, collaborative workplace where everyone has the opportunity to thrive and make an impact.

About the Role

We are seeking a driven and commercially focused Business Development Manager to join our New Zealand sales team.

Reporting to the Country Sales Manager, you will play a key role in growing our customer portfolio, identifying new business opportunities and strengthening existing client relationships. This is an outstanding opportunity for an ambitious sales professional who is looking to develop a long-term career within the logistics and freight forwarding industry while contributing to the growth of one of the world's leading logistics providers.

This role can be based in Auckland, Christchurch or Wellington.

A Day in the Life of a Business Development Manager at Toll Group

• Identify, develop and secure new business opportunities within targeted industries and market segments.
• Grow and retain existing customer accounts through consultative, solution-based selling.
• Build trusted customer relationships and develop a strong understanding of client supply chain challenges and objectives.
• Prepare and contribute to customer presentations, proposals, RFQs and tender submissions.
• Maintain accurate pipeline, customer and sales activity records within CRM platforms.
• Collaborate closely with operational, product and support teams to deliver tailored customer solutions and exceptional service outcomes.
• Monitor market trends and competitor activity to identify opportunities for business growth.

Qualifications

• Tertiary qualification in Business, Supply Chain, Logistics or a related discipline, or equivalent industry experience.
• Previous experience in sales, customer service, logistics or freight forwarding.
• Exposure to the freight forwarding, transportation or logistics industry will be highly regarded.
• Demonstrated ability to build and maintain strong customer relationships.
• Intermediate proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience using CRM systems, or a willingness to quickly learn new sales tools and methodologies.

Skills & Experience

• Strong communication, negotiation and presentation skills.
• A customer-centric mindset with a genuine passion for winning new business and developing long-term partnerships.
• Ability to manage competing priorities and effectively work across a defined territory.
• Commercial acumen and an interest in understanding customer supply chains and business drivers.
• Self-motivated, resilient and results-oriented, with the ability to work autonomously and collaboratively.
• High levels of professionalism, integrity and accountability.
• A proactive approach to problem-solving and delivering customer-focused outcomes.

What moves you?

At Toll, you can help play a vital