Fraud Intelligence Lead — Detect Trends & Protect Customers

AA Insurance NZ; Auckland; On-site; NZD 140,000 - 190,000; Full time

Benefits offered by this job

Wellbeing allowance

Flexible working arrangements

Product discounts

Refer-a-friend bonus

Job summary

AA Insurance NZ is seeking a Fraud Detection & Intelligence Lead to drive an intelligence-led approach to fraud risk management. You will identify emerging threats, develop detection strategies, and transform complex data into actionable insights to protect customers and the business.

You will lead a high-performing team, collaborate with stakeholders and external partners, and ensure robust governance and compliant intelligence practices across the organisation.

Qualifications

• Proven expertise in fraud intelligence and investigations.
• Strong analytical and process-improvement skills.
• Excellent stakeholder engagement and project management.

Responsibilities

• Lead identification of emerging fraud threats and translate insights into actions.
• Develop innovative detection approaches and intelligence-led solutions.
• Provide clear recommendations to support fraud risk management decisions.
• Coach a high-performing team and ensure governance and compliance.

Skills

Fraud intelligence

Investigations

Stakeholder engagement

Tools

Fraud analytics systems

Job description

AA Insurance NZ is seeking a Fraud Detection & Intelligence Lead to drive an intelligence-led approach to fraud risk management. You will identify emerging threats, develop detection strategies, and transform complex data into actionable insights to protect customers and the business.

You will lead a high-performing team, collaborate with stakeholders and external partners, and ensure robust governance and compliant intelligence practices across the organisation.