FMCG Warehouse Team Lead - Ops & People Coach

Goodman Fielder Pty Limited; Auckland; On-site; NZD 80,000 - 110,000; Full time

Job summary

Goodman Fielder Auckland Freight Centre is seeking a Warehouse Team Leader to support the Warehouse Manager, drive peak efficiency, and ensure customer satisfaction as a primary goal. Based in Penrose, you will help implement strategic changes across the logistics network and lead by example to standardise processes.

You will supervise picking/packing, receiving, inventory control, rostering, and training while ensuring all SOPs and HSE guidelines are followed.

Qualifications

• Experience leading a pick-pack warehouse operation in an FMCG environment is preferred.
• Strong knowledge of inventory control and warehouse processes.
• Understanding of health and safety procedures and compliance.

Responsibilities

• Resolve customer complaints, investigate root causes and standardise processes.
• Supervise, train and direct warehouse operations including loading/unloading, receiving, sorting, put away, and picking.
• Ensure SOPs and HSE procedures are documented and followed.
• Roster labour, manage annual leave and liaise with temp agencies.
• Maintain accurate records, training matrices and licences, and manage CHEP accounts.

Skills

Leadership

Inventory management

Coaching and development

Problem-solving

Tools

SAP

WMS

Job description

Goodman Fielder Auckland Freight Centre is seeking a Warehouse Team Leader to support the Warehouse Manager, drive peak efficiency, and ensure customer satisfaction as a primary goal. Based in Penrose, you will help implement strategic changes across the logistics network and lead by example to standardise processes.

You will supervise picking/packing, receiving, inventory control, rostering, and training while ensuring all SOPs and HSE guidelines are followed.