Fixed Term Customer Service / Checkout Operator Hornby

Mitre 10; Christchurch; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Excellent training and ongoing support

Team member discount card

Corporate discounts through our Mitre

10 Team Perks App

A stable and supportive workplace

Fortnightly pay cycle

Job summary

Smith's Mitre 10 Mega in Hornby, Christchurch, is seeking an Experienced Customer Service / Checkout Operator for a fixed-term role.

The position involves a 32-hour weekly roster from 7am to 7pm, five days a week, with a contract end date of 10 January 2027. Applicants should be aware this is not a part-time or casual opportunity.

Join our family-owned store of 230 team members, offering excellent training, discounts, and a stable, supportive workplace with fortnightly pay cycles.

Qualifications

• Customer service desk experience is required.
• Excellent communication skills.
• Natural ability to deliver excellent customer service with a smile.
• Can work under pressure whilst remaining calm and composed.
• Ability to work through challenges to find the best solution.
• Have a positive attitude and strong work ethic.

Skills

Customer service

Communication

Problem solving

Teamwork

Flexibility

Job description

Fixed Term Customer Service / Checkout Operator Hornby

Smith's Mitre 10 Mega is a family-owned and operated Christchurch business which strives to offer exceptional customer service to every customer every time. As a diverse and growing company, our vision is to provide high-quality products, exceptional value, and expert advice, ensuring our customers enjoy a seamless and affordable DIY experience.

This is your opportunity to join our Hornby store and work alongside our continually growing 230 team members as we strive to make our store a number one shopping destination for all trades and DIY enthusiasts.

We’re looking for a passionate ExperiencedCustomer Service / Checkout Operator Team Member.

You must be fully flexible to work a roster ranging from 7am to 7pm, 5 days a week Roster will be confirmed at interview.
Please do not apply if you are looking for part-time or casual work for this position.

What We’re Looking For:

• A natural ability to deliver excellent customer service with a smile


• Can work well under pressure whilst remaining calm and composed


• Ability to work though challenges to find the best solution


• Can take the initiative, think on your feet and make decisions comfortably


• Have a positive attitude and strong work ethic


• Customer service desk experience is required


• Have excellent communication skills

What We Offer:

• Excellent training and ongoing support


• Corporate discounts through our Mitre 10 Team Perks App


• A stable and supportive workplace


• Fortnightly pay cycle


• This is a fixed term position with a contract end date 10th January 2027


• 32-hour contract with the possibility of more

  Reports to: Department Team Leader

What We Offer:

• Excellent training and ongoing support


• Team member discount card


• Corporate discounts through our Mitre 10 Team Perks App


• A stable and supportive workplace


• Fortnightly pay cycle

Role Details:

• This is a fixed term position with a contract end date 10th January 2027


• 32-hour contract with the possibility of more

  Reports to: Department Team Leader

Only short-listed applicants will be contacted due to the volume of candidates.