FinCrime Risk Manager (Fraud)

Revolut Ltd; New Zealand; On-site; AUD 120,000 - 180,000; Full time

Job summary

Revolut is seeking an experienced Fraud Risk Manager to lead financial crime risk governance for the New Zealand region, protecting customers and maintaining a strong user experience.

You will monitor fraud across the customer lifecycle, assess risk with external data providers, and implement controls and training to support compliant deployments. Strong data skills and collaboration across global teams are essential.

Qualifications

• 4+ years of experience managing fraud in financial services or payments
• Expertise in fraud risks within payments, banking, or investment services
• Ability to manipulate, analyse, and draw conclusions from data using SQL
• Strong communication and cross-functional collaboration across teams
• Comfortable working with ambiguity and in a self-guided manner
• Experience managing projects and/or teams

Responsibilities

• Monitor fraud risk throughout the customer lifecycle and detect emerging patterns
• Analyze fraudster profiles and fraud types (synthetic identities, money mules)
• Develop solutions to reduce fraud risk and losses while minimising impact on good customers
• Evaluate external risk data providers and monitoring solutions
• Define capability roadmaps to improve KPIs
• Conduct risk assessments for new or changed products and features
• Contribute to NZ-specific fraud servicing training
• Report on fraud matters to the local MLRO
• Apply regulatory landscape changes to local processes and procedures

Skills

Fraud risk management

Data analysis

Communication

Regulatory awareness

Project management

Cross-functional collaboration

Ambiguity tolerance

Tools

SQL

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we’ve been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we’re looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We’re looking for an experienced Fraud Risk Manager to manage financial crime risk in New Zealand. You’ll be reducing fraud losses while maintaining a positive customer experience.

Up to shape what’s next in finance? Let’s get in touch.

What You’ll Be Doing

• Monitoring fraud risk throughout the customer lifecycle, providing timely detection of emerging patterns in criminal activity
• Analysing fraudster profiles and fraud types (synthetic identities, money mules, etc.)
• Developing solutions to reduce fraud risk and financial losses, while minimising the impact on good customers
• Evaluating external partners (risk data providers, transaction monitoring solutions, etc.) to supplement our fraud detection and remediation capabilities
• Defining capability roadmaps to deliver gains in key performance indicators (KPIs)
• Conducting risk assessments of new or changing products and features, proposing appropriate controls to support a successful deployment
• Contributing to the development of New Zealand‑specific training for fraud servicing operations
• Reporting on fraud matters to the local MLRO
• Applying regulatory landscape changes towards local processes and procedures

What You’ll Need

• 4+ years of experience managing fraud in the financial services or payments industries
• Expertise in fraud risks within payments, banking, or investment services
• The ability to manipulate, analyse, and draw conclusions from data with ease using SQL
• The ability to learn quickly, solve complex problems, and perform in a fast‑paced environment
• Great communication skills to collaborate cross‑functionally across multiple teams globally to ensure execution against regulatory requirements and internal policies
• To be comfortable working with ambiguity and in a self‑guided manner
• Experience managing projects and/or teams

Nice to have

• Experience with AML, sanctions, or broader financial crime
• Exposure to crypto or investment products

Company Culture and Diversity

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.