FinCrime Risk Manager (Fraud)

Revolut Ltd; New Zealand; Hybrid; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Financial benefits

Flexible work options

Metal subscription perks

Team events

Job summary

Revolut Ltd in New Zealand is seeking an experienced Fraud Risk Manager to lead financial crime risk across customer journeys and guard trust. You will reduce fraud losses while maintaining a positive customer experience and work with global teams on regulatory compliance.

The role requires 4+ years in fraud, strong SQL/data analysis skills, and proven project management ability. Flexible work options and a dynamic fintech environment await.

Qualifications

• 4+ years of experience managing fraud in financial services or payments.
• Experience with fraud risks in payments, banking, or investment services.
• Strong data analysis and SQL skills for fraud detection.

Responsibilities

• Monitor fraud risk across the customer lifecycle and detect emerging patterns.
• Analyze fraudster profiles and fraud types (e.g., synthetic identities, money mules).
• Develop solutions to reduce fraud risk and financial losses with minimal impact on good customers.
• Evaluate external partners (risk data providers, monitoring solutions) to enhance detection.
• Define capability roadmaps to improve KPIs.
• Conduct risk assessments of new products/features and implement controls.
• Contribute to NZ-specific fraud servicing training and awareness.
• Report on fraud matters to the local MLRO and align with regulatory changes.

Skills

Fraud risk management

Data analysis

Communication

Project management

Ambiguity tolerance

Tools

SQL

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 15,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for an experienced Fraud Risk Manager to manage financial crime risk in New Zealand. You’ll be reducing fraud losses while maintaining a positive customer experience.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Monitoring fraud risk throughout the customer lifecycle, providing timely detection of emerging patterns in criminal activity
• Analysing fraudster profiles and fraud types (synthetic identities, money mules, etc.)
• Developing solutions to reduce fraud risk and financial losses, while minimising the impact on good customers
• Evaluating external partners (risk data providers, transaction monitoring solutions, etc.) to supplement our fraud detection and remediation capabilities
• Defining capability roadmaps to deliver gains in key performance indicators (KPIs)
• Conducting risk assessments of new or changing products and features, proposing appropriate controls to support a successful deployment
• Contributing to the development of New Zealand-specific training for fraud servicing operations
• Reporting on fraud matters to the local MLRO
• Applying regulatory landscape changes towards local processes and procedures

What you'll need

• 4+ years of experience managing fraud in the financial services or payments industries
• Expertise in fraud risks within payments, banking, or investment services
• The ability to manipulate, analyse, and draw conclusions from data with ease using SQL
• The ability to learn quickly, solve complex problems, and perform in a fast-paced environment
• Great communication skills to collaborate cross-functionally across multiple teams globally to ensure execution against regulatory requirements and internal policies
• To be comfortable working with ambiguity and in a self-guided manner
• Experience managing projects and/or teams

Nice to have

• Experience with AML, sanctions, or broader financial crime
• Exposure to crypto or investment products

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team