Finance and Administration Officer

Aotearoa New Zealand Association of Social Workers; Rotorua; On-site; NZD 60,000 - 80,000; Full time

Job summary

Rotorua Womens Refuge – Te Wāhi Whakaora is seeking a Finance and Administration kaimahi to ensure accurate financial management and well-organised administration. The role supports frontline safety, advocacy and healing for wāhine, tamariki and whānau.

The successful candidate will have attention to detail, strong organisational skills and experience with accounting software (Xero), budgeting and payroll processes.

Qualifications

• Attention to detail and high organisational ability.
• Experience with financial and budget management.
• Proficiency in MS Office or Google Workspace.
• Knowledge of office management software is a plus.
• Experience in roles like Office Administrator or Administrative Assistant is valued.

Responsibilities

• Demonstrate sound understanding of accounting software (Xero).
• Support the Manager to prepare annual budget.
• Process accounts payable and payroll accurately and on time.
• Perform daily banking, monthly reconciliations and budget monitoring.
• Prepare audits and provide auditing reports when required.
• Organise meetings, travel arrangements, and maintain records.

Skills

Attention to detail

Organisational skills

Budget management

Communication

Independent work

Education

Business Administration

Tools

Xero

Microsoft Office

Google Workspace

Office management software

Job description

Bring your financial skills and organisational strengths to mahi that matters.

Join Te Wāhi Whakaora as our Finance and Administration kaimahi and help sustain a vital service supporting wāhine, tamariki and whānau to live free from family violence. Through accurate financial management and well-organised administration, you will help make every dollar count and keep our daily operations running smoothly—enabling our frontline team to focus on safety, advocacy and healing.

If you bring attention to detail, integrity and a heart for our kaupapa, we would love to hear from you.

Key responsibilities

Demonstrate sound understanding of accounting software (Xero)

Support the Manager to prepare annual budget

Timely processing of accounts payable and processing and management of payroll

Daily banking, monthly bank reconciliation, budget monitoring and reporting and year end reporting

Accruals, fee refunds, Asset Register management and Petty Cash Management

Completing audits and providing auditing reports

Process and track funding applications including payments

Complete purchases and payments as per purchase authorisation forms and finance payments process

Monitor and maintain office supplies and inventory, placing orders as needed

Manage and coordinate all office equipment, including scheduling recurring maintenance and repairs

Greet visitors, answer and direct incoming phone calls, and manage general email inquiries

Handle incoming and outgoing correspondence, such as mail and deliveries

Organise and schedule meetings, appointments, and travel arrangements for staff and management

Prepare meeting agendas, take detailed minutes, and distribute them to all relevant parties

Create, format, and edit documents, reports, and presentations

Maintain and update company records, databases, and filing systems, both physical and digital

Provide support for HR tasks, including coordinating the onboarding and induction process for new employees

Represent staff on health and safety matters, acting as a liaison between staff and management to identify hazards, investigate risks and promote a safe work environment

Complete bi-annual fire drill evacuations at the office and safe house/s

Maintain the hazards, incident and accident registers

About you

A qualification in Business Administration or a related field is preferred

Working in a position requiring attention to details, excellent organisational skills and an ability to work unsupervised

Financial and budget management, including knowledge of financial and accounting concepts

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) or Google Workspace

Familiarity with office management software (e.g., database systems or accounting software) is a plus

Meeting deadlines and coping with fluctuating workflows and external pressures

A solid understanding of the dynamics of family violence and an empathetic approach

Proven experience as an Office Administrator, Administrative Assistant, or in a similar clerical role

Solid knowledge of office procedures and basic accounting principles

Good oral and written communication to interact professionally with staff, whānau and others

Sound analytical, judgement and problem-solving skills

Exceptional organisational skills - Ability to multitask, prioritize a heavy workload, and manage time effectively with a strong attention to detail

Honesty and integrity in all transactions and interpersonal interactions

Genuine desire to deliver delightful customer service, both internal and external

Ability to learn from new experiences and situations and welcomes feedback and input from others

Good self-awareness and knowledge of behaviours

Commitment to uplifting and empowering others in a mana enhancing way

A proactive and solution-focused mindset to resolve issues as they arise

Friendly, approachable, and discreet when handling confidential information

A self‑motivated and resourceful professional who can work independently with minimal supervision

Flexibility – ability to respond to crisis, support the team as requested by Management

Demonstrate a commitment to the Kaupapa of Womens Refuge by being an advocate and positive role model of violence free behaviour in all contexts always

Must be a New Zealand citizen or hold a New Zealand Permanent Resident Visa

Must have a legal right to live and work in the country in which this position resides

About us

Rotorua Womens Refuge – Te Wāhi Whakaora provides services to women and their children who are victims, or at risk of physical, emotional, mental or sexual abuse primarily through emergency accommodation and support in the community. We are committed to providing a quality service that uplifts and maintains the mana of whānau as central to their wellbeing.

Job applications close: Monday 26 October 5pm.