Field Service Technician

Komatsu Australia; Palmerston North; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Kiwisaver employer contribution up to

Life and disability insurance

Free annual medical check

Flexible working hours

Parental leave

Technical training and development

Employee discounts

Job summary

Komatsu New Zealand is seeking a Field Service Technician to diagnose, repair and rebuild earthmoving equipment across the lower North Island, based in Palmerston North with Levin as a supporting branch. You’ll work on Komatsu and other brands, building strong customer relationships and coordinating your day-to-day service visits.

You don’t need prior Komatsu experience; trade-qualified mechanics who enjoy problem solving and safe, independent work are encouraged to apply.

Qualifications

• Trade qualified in heavy diesel / mechanical engineering (earthmoving).
• NZ Level 4 or recognised equivalent.
• Post-trade experience servicing and repairing earthmoving or construction equipment.
• Ability to interpret electrical and hydraulic diagrams.
• Class 1 driver’s licence; Class 2 heavy transport licence preferred.
• Willingness to travel across the lower North Island (2–3 hours to sites).

Responsibilities

• Diagnose, troubleshoot, repair, maintain and rebuild earthmoving and construction equipment.
• Use technical information and your mechanical, hydraulic and electrical knowledge to identify faults.
• Carry out inspections, testing and adjustments, and recommend practical solutions.
• Manage your daily schedule and complete clear service reports, inspections, job cards and timesheets.
• Build trusted customer relationships while supporting Komatsu and other equipment brands.
• Work independently, safely and professionally, with support from the wider Levin branch team.

Skills

Mechanical diagnostics

Customer relationship

Team coordination

Education

NZ Level 4

Job description

At Komatsu New Zealand, you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

You’ll be the familiar face customers rely on for maintenance, diagnostics, repairs and rebuilds of earthmoving equipment across the lower North Island.

Working in a Field Service Technician position, you’ll support customers around Palmerston North (Manawatū region), with the Levin branch as your supporting branch.

From construction and utility equipment to quarrying and some forestry applications, you’ll enjoy variety in your day, working on Komatsu and other makes of machinery.

You don’t need previous Komatsu experience. If you’re a trade-qualified mechanic who enjoys finding solutions, building customer relationships and managing your own day, we’d love to hear from you.

Role Located:

Palmerston North (Manawatū) Supporting branch in Levin, NZ

Roster:

Monday to Friday – 7:30am to 4:00pm | Tool of trade vehicle provided

What you’ll be doing

• Diagnose, troubleshoot, repair, maintain and rebuild earthmoving and construction equipment.
• Use technical information and your mechanical, hydraulic and electrical knowledge to identify faults.
• Carry out inspections, testing and adjustments, and recommend practical solutions.
• Manage your daily schedule and complete clear service reports, inspections, job cards and timesheets.
• Build trusted customer relationships while supporting Komatsu and other equipment brands.
• Work independently, safely and professionally, with support from the wider Levin branch team.

Komatsu can provide you with the following:

At Komatsu, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

• Kiwisaver employer contribution matched to employee contribution up to 10%.
• Life and disability insurance.
• Free annual medical check.
• Flexible working hours where practical.
• 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Access to an array of technical training, personal development and upskilling.
• Plenty of discounts across retail, automotive, travel & health products.
• $3000 referral payment for referring a successful new employee to Komatsu.

What we are looking for:

• Trade qualified in heavy diesel / mechanical engineering (earthmoving), NZ Level 4 or recognised equivalent.
• Post-trade experience servicing and repairing earthmoving or construction equipment.
• Confidence diagnosing faults and carrying out repairs and rebuilds independently.
• Ability to interpret technical information, including electrical and hydraulic diagrams.
• Sound knowledge of mechanical, hydraulic and electrical equipment systems.
• A self-starter who can plan their workload, manage appointments and work independently.
• A customer-focused communicator who enjoys building relationships and identifying opportunities to help.
• Comfortable completing inspection reports, service records and other job documentation.
• Class 1 driver’s licence; Class 2 heavy transport licence preferred.
• Willingness to travel across the lower North Island, potentially 2–3 hours to customer sites.
• Experience with construction, quarrying, utility or forestry machinery is an advantage.
• A strong commitment to safety.

Komatsu is committed to a zero-harm workplace and welcomes people with different skills, abilities, backgrounds and experiences