Field Service Technician

Stellar Recruitment; Auckland; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay overtime

Bonus scheme

Life insurance

Discounted medical insurance

Training and development

Job summary

TDX is seeking a Field Service Technician in Auckland, NZ to diagnose, service and maintain heavy construction equipment in the workshop and on-site. You will troubleshoot mechanical, hydraulic and electrical faults, respond to breakdowns, and perform preventative maintenance to keep customers' machines running.

You will complete service reports, job sheets and warranty documentation, while delivering exceptional customer service and clear communication with customers and internal teams.

Qualifications

• Trade-qualified Heavy Diesel Mechanic or equivalent qualification.
• Experience on construction, earthmoving, materials handling or heavy equipment.
• Strong mechanical, hydraulic and diagnostic skills.
• Excellent customer service and communication abilities.
• Full NZ drivers license.

Responsibilities

• Diagnose, service, and maintain construction equipment in the workshop and field.
• Troubleshoot mechanical, hydraulic, and electrical faults.
• Respond to breakdowns and carry out repairs and preventative maintenance.
• Complete service reports, job sheets, and warranty documentation.
• Deliver exceptional customer service and communicate effectively with customers and internal teams.

Skills

Heavy diesel mechanic

Field service experience

Diagnostics

Customer service

Driver's license

Education

Trade qualification (Heavy Diesel Mechanic)

Job description

• Diagnose, Service, & maintain construction equipment in the workshop and field
• Troubleshoot mechanical, hydraulic, and electrical faults
• Respond to breakdowns and carry out repairs and preventative maintenance
• Complete service reports, job sheets, and warranty documentation
• Deliver exceptional customer service and communicate effectively with customers and internal teams

Key Responsibilities

• Diagnose, Service, & maintain construction equipment in the workshop and field
• Troubleshoot mechanical, hydraulic, and electrical faults
• Respond to breakdowns and carry out repairs and preventative maintenance
• Complete service reports, job sheets, and warranty documentation
• Deliver exceptional customer service and communicate effectively with customers and internal teams

About you

• Trade-qualified Heavy Diesel Mechanic or equivalent qualification
• Experience working on construction, earthmoving, materials handling, or other heavy equipment
• Strong mechanical, hydraulic, and diagnostic skills
• Excellent customer service and communication abilities
• Full NZ drivers license

Benefits

• Weekly pay plus Overtime rates
• Company bonus scheme
• Life insurance and discounted medical insurance
• Stable, long-term opportunity with respected NZ-owned business
• Ongoing training and professional development

Who are we?

TDX is a proudly 100% Kiwi-owned business with more than 40 years of experience supporting New Zealand's construction, infrastructure, forestry, transport, and materials handling sectors. They have grown into a nationwide operation with nearly 300 employees while maintaining a down-to-earth, people-first culture. Combining the stability and opportunities of a market leader with a collaborative team environment, TDX is committed to developing its people and building long-term careers.

As a Field Service Technician, you'll enjoy a varied and autonomous role, working across a diverse range of equipment, solving complex mechanical issues, supporting customers on-site, and making a real impact every day. With ongoing training, industry-leading products, and the backing of an experienced national team, you'll have the tools and support to further develop your skills and build a rewarding career.