Strategic Account Manager

CGR Services; Christchurch; On-site; NZD 120,000 - 170,000; Full time

Job summary

Sealed Air in New Zealand is seeking an experienced Strategic Account Manager to manage a portfolio of strategic national accounts and deliver sustainable growth through structured account planning and value creation.

You will build strong partnerships with senior stakeholders, develop joint business plans, and collaborate across Sales, Marketing, Demand Planning, and Manufacturing to drive customer value and margin improvement.

Qualifications

• Bachelor's degree in Business, Commerce, Marketing or related discipline preferred.
• Equivalent commercial experience will also be considered.
• Current New Zealand Driver's Licence required.

Responsibilities

• Manage and grow a portfolio of strategic national accounts.
• Develop and execute joint business plans to drive revenue growth and retention.
• Build relationships with senior decision makers and stakeholders.
• Lead structured customer engagement programs and business review processes.
• Identify opportunities to increase share of wallet and expand existing business.
• Collaborate with internal teams to deliver customer value plans.

Skills

Strategic account management

Client relationships

Negotiation

Stakeholder management

Business planning

Analytical thinking

Project management

CRM proficiency

Education

Bachelor's degree in Business/Commerce/Marketing

Tools

CRM software

ERP systems

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.

Role Purpose

We are seeking an experienced and commercially astute Strategic Account Manager to join our Commercial Sales team. This role is responsible for managing a portfolio of strategic national accounts, building strong customer partnerships, and delivering sustainable growth through structured account planning, innovation, and value creation.

As a trusted advisor to key customers, you will develop and execute joint business plans, identify growth opportunities, strengthen stakeholder relationships, drive customer value delivery plans and work collaboratively across the organization to drive exceptional customer outcomes.

What You'll Be Doing

• Manage and grow a portfolio of strategic national accounts.
• Develop and execute joint business plans to deliver revenue growth, customer retention, and margin improvement.
• Build and maintain relationships with senior decision makers and key stakeholders.
• Lead structured customer engagement programs and business review processes.
• Identify opportunities to increase share of wallet and expand existing business.
• Drive customer value delivery plans to reduce total cost of ownership and differentiate Sealed Air as a solutions delivery partner.
• Facilitate innovation initiatives, customer workshops, and strategic planning sessions.
• Partner with Sales, Marketing, Demand Planning, Manufacturing, and other internal stakeholders to execute customer plans.

Qualifications

• Bachelor's degree in Business, Commerce, Marketing, or a related discipline preferred.
• Equivalent commercial experience will also be considered.
• Current New Zealand Driver's Licence required.

What You'll Bring

Experience & Skills

• Proven experience in Strategic Account Management or Key Account Management.
• Demonstrated success building long-term customer partnerships and delivering commercial growth.
• Strong commercial acumen with the ability to identify and capitalize on business opportunities.
• Experience developing and implementing strategic business plans.
• Excellent negotiation, stakeholder management, and influencing skills.
• Strong analytical and problem-solving capabilities.
• Project management and execution experience.
• Experience facilitating customer business reviews and executive-level meetings.
• Proficiency with CRM platforms and ERP systems.

Key Competencies

• Strategic Agility
• Commercial Acumen
• Customer Centricity
• Stakeholder Management
• Influencing Without Authority
• Negotiation
• Collaboration
• Execution Excellence
• Analytical Thinking

Why Join Us?

This is an exciting opportunity to play a key role in shaping customer strategy, driving growth across nationally significant accounts, and collaborating with talented teams across New Zealand and the wider organization. You'll have the autonomy to influence outcomes, build meaningful customer partnerships, and contribute to long-term business success

*Applicants must have New Zealand permanent work rights to be considered for this job.

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.