Fibre Connection Ambassador — Tauranga

Tuatahi First Fibre Limited; Greerton; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive medical and life insur-

Utilities rebate

$500 Refer-a-Friend Bonus

Volunteer Day

Wellbeing Leave

Parental Leave Support

Job summary

Tuatahi First Fibre Limited is seeking a friendly Fibre Ambassador in Tauranga to visit homes and participate in community events, helping customers connect or stay connected to our ultrafast fibre broadband network. You will listen, explain clearly, and build trust with customers, ensuring they feel supported throughout the process.

The role focuses on face-to-face engagement, information sharing, and guiding households through the connection steps.

Qualifications

• Experience in sales, customer service, or community engagement.
• NCEA Level 2 or equivalent.
• Full NZ Class 1 Driver's Licence.

Responsibilities

• Visit households and community events to provide information about fibre broadband.
• Support people through the connection process in a respectful and clear way.
• Follow up with customers to ensure they feel informed and confident in their decisions.
• Record feedback and insights to help improve our services.
• Represent Tuatahi's values in every interaction with empathy and integrity.
• Assist with outreach and engagement for customer campaigns.

Skills

Sales experience

Customer service

Community engagement

Clear communicator

Organised

Inclusive teamwork

Education

NCEA Level 2

Job description

Tuatahi First Fibre Limited is seeking a friendly Fibre Ambassador in Tauranga to visit homes and participate in community events, helping customers connect or stay connected to our ultrafast fibre broadband network. You will listen, explain clearly, and build trust with customers, ensuring they feel supported throughout the process.

The role focuses on face-to-face engagement, information sharing, and guiding households through the connection steps.