F&B Manager

Millennium Hotels and Resorts; Queenstown; On-site; NZD 90,000 - 130,000; Full time

Job summary

Millennium Hotels and Resorts Queenstown is seeking a hands-on Food & Beverage Manager to lead the hotel’s restaurant, bar, and dining services, ensuring a high-quality guest experience from breakfast through to evening service and events.

You will oversee multi-outlet operations, partner with the Kitchen team, drive menu development, manage stock, budgeting, and cost controls, and coach a front-of-house team to deliver excellence while maintaining health, safety, and licensing standards.

Qualifications

• Proven experience managing restaurant, bar, or multi-outlet F&B operations.
• Strong background in premium food & beverage environments.
• Sound knowledge of bar operations, wine service, and delivering elevated guest experiences.
• Experience in menu development, pricing strategies, and stock management systems.
• A hands-on, lead-from-the-front leadership style.
• Strong financial acumen, including budgeting, forecasting, and cost control.
• Excellent communication skills and the ability to build strong relationships with guests and team members.
• The ability to perform under pressure in a fast-paced environment.
• Passion for developing teams and delivering service excellence.
• High personal presentation and professional standards.

Responsibilities

• Leading a busy breakfast and daytime service, while ensuring a seamless transition into refined evening dining and bar operations.
• Managing multiple outlets and service styles, including restaurant dining, bar service, in-room dining, and functions/events.
• Working closely with hotel leadership and Kitchen team to deliver consistent quality, efficient service, and exceptional guest satisfaction.
• Contributing to menu development, including food and beverage offerings, wine lists, cocktails, pricing, and seasonal updates.
• Overseeing stock control, ordering, cost management, and ensuring performance aligns with budget expectations.
• Managing conferences, functions, and private events to a premium standard.
• Coaching, mentoring, and leading the front-of-house team to achieve high performance and strong service delivery.
• Ensuring all Health & Safety, licensing, and compliance standards are met and maintained.

Skills

Leadership

Budgeting

Staff development

Guest service

Communication

Health & safety

Job description

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Millennium Hotels and Resorts – Queenstown, South Island

Millennium Hotel Queenstown is a well-established, premium hotel in the heart of one of New Zealand’s most iconic destinations. Known for its stunning alpine setting, warm hospitality, and consistent service excellence, the hotel offers guests a memorable dining experience across its restaurant, bar, and in-room dining operations.

We are seeking a hands-on, driven Food & Beverage Manager to lead our front-of-house operations across all food and beverage outlets, ensuring every guest enjoys a seamless and high-quality experience - from breakfast through to evening dining, bar service, and events.

As our Food & Beverage Manager, you will oversee the full operation of the hotel’s restaurant, bar, and associated dining services, including:

• Leading a busy breakfast and daytime service, while ensuring a seamless transition into refined evening dining and bar operations
• Managing multiple outlets and service styles, including restaurant dining, bar service, in-room dining, and functions/events
• Working closely with hotel leadership and Kitchen team to deliver consistent quality, efficient service, and exceptional guest satisfaction
• Contributing to menu development, including food and beverage offerings, wine lists, cocktails, pricing, and seasonal updates
• Overseeing stock control, ordering, cost management, and ensuring performance aligns with budget expectations
• Managing conferences, functions, and private events to a premium standard
• Coaching, mentoring, and leading the front-of-house team to achieve high performance and strong service delivery
• Ensuring all Health & Safety, licensing, and compliance standards are met and maintained

This is a hands-on leadership role - you will be highly visible on the floor, supporting your team through busy service periods, guest interactions, and special events.

We are looking for a hospitality leader who brings professionalism, energy, and a strong guest focus. You will have:

• Proven experience managing restaurant, bar, or multi-outlet hotel F&B operations
• Strong background in premium food & beverage environments, ideally within hotels or high-volume venues
• Sound knowledge of bar operations, wine service, and delivering elevated guest experiences
• Experience in menu development, pricing strategies, and stock management systems
• A hands-on, lead-from-the-front leadership style
• Strong financial acumen, including budgeting, forecasting, and cost control
• Excellent communication skills and the ability to build strong relationships with guests and team members
• The ability to perform under pressure in a fast-paced environment
• Passion for developing teams and delivering service excellence
• High personal presentation and professional standards

Why join us?

• Be part of a respected hotel brand in a world-renowned tourism destination
• Lead a diverse and dynamic F&B operation with strong growth potential
• Work within a supportive leadership team that values quality, people, and innovation
• Access career development opportunities within a global hotel group
• Enjoy the lifestyle benefits of living and working in Queenstown

This is a full-time position, offering a competitive salary aligned with experience.