EverWell - Social Media Manager (fixed term) - Remote, NZ

EverCommerce; New Zealand; Hybrid; NZD 65,000 - 95,000; Full time

Job summary

EverCommerce is seeking a talented Social Media Lead for Timely to own organic social strategy across channels in New Zealand. This 12-month fixed-term maternity leave contract focuses on turning brand stories into engaging content, growing community, and linking organic with paid social.

You’ll partner with our EverWell team on launches and campaigns, track performance with data, and help build a human, authentic brand voice for beauty and wellness.

Qualifications

• Proven experience managing social media for a brand or business.
• Ability to turn brand stories into engaging content.
• Understanding of both organic and paid social strategies.
• Comfort using data/insights to improve performance.

Responsibilities

• Own Timely’s organic social strategy and channels.
• Create engaging content to build brand and demand.
• Bring customer stories to life across social.
• Partner with paid social team to connect activities.
• Test new ideas using data to improve performance.
• Track reach, engagement, traffic, leads, conversions.
• Collaborate on launches, campaigns, events with EverWell.
• Grow customer advocacy and beauty community.
• Support SalonBiz social activity when needed.

Skills

Social media management

Content creation

Paid social

Data analytics

Brand storytelling

Collaboration

Creativity

Brand voice

SaaS familiarity

Job description

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

About the company

Timely and SalonBiz serve over 30,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We’ve got big goals and we’re ready to achieve them. This is where you come in.

While you may occasionally support SalonBiz as part of the wider EverWell portfolio, your primary focus will be Timely. This is a 12-month fixed-term, maternity leave contract.

What you’ll do

• Own Timely’s organic social strategy, channels and communities.
• Create engaging content that builds our brand, community and demand.
• Bring our customers and their stories to life across social.
• Partner with our paid digital team to connect organic and paid social activity.
• Test new ideas and formats, using data and insights to continually improve performance.
• Track reach, engagement, audience growth, traffic, leads and conversions.
• Collaborate across EverWell on product launches, campaigns, events and key moments.
• Build genuine relationships with our beauty community and grow customer advocacy.
• Occasionally support SalonBiz social activity where needed.

What you’ll bring

• Strong experience owning social media for a brand or business.
• A knack for turning brand stories into creative, engaging content.
• An understanding of both organic and paid social.
• Confidence using data and insights to improve performance.
• The ability to balance brand, community and commercial outcomes.
• A creative, curious mindset and willingness to experiment.
• Strong planning, collaboration and stakeholder skills.
• An instinct for making brands feel human, relevant and authentic.
• Experience in SaaS, technology, beauty/wellness or a community-led brand would be a bonus.

Why join us

• At EverCommerce, we lead with inclusion and use our values to inform our decisions.
• We succeed together and celebrate the things that make us unique.
• We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year.
• We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office.
• We have office space in Auckland, Wellington, Dunedin, and provide a high-spec home office set up.
• We set a high bar and support our team to innovate and focus on continuous growth.
• You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.

This role is full time, fixed-term position and can be based anywhere in New Zealand.

You must be legally entitled to work in New Zealand.

Applications close when we find the right person!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.

EverCommerce is an equal opportunity employer and we value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our team has extensive expertise in business operations, management, legal, finance, accounting, technology human resources, marketing and sales that, via the EverCommerce platform, we provide as a service to drive continued growth and success for service commerce companies. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost saving.