Event Facilitator

Auckland Council; Waiheke; On-site; NZD 60,000 - 85,000; Full time

Job summary

Tātaki Auckland Unlimited is seeking an Event Facilitator to manage event permitting and coordination across community, private and commercial organisers, ensuring regulatory compliance and safe delivery of experiences. You will work with council teams and external stakeholders, build relationships, and oversee the full permit lifecycle including consents, issues resolution and monitoring.

A tertiary qualification in events is preferred, with at least 3 years in customer-focused roles, and a

Qualifications

• Ter­tiary qualification in events is preferred.
• Minimum 3 years in events or customer-focused roles.
• Full and clean driver’s licence.
• Experience with regulatory positions or local government is advantageous.
• Proven relationship-building and communication skills.

Responsibilities

• Manage and facilitate event permitting processes.
• Support community and commercial organisers to deliver events.
• Liaise with local boards to plan local event programmes.
• Monitor events for compliance and resolve issues.
• Provide customer service and guidance to stakeholders.
• Support continuous improvement of facilitation processes.

Skills

Relationship management

Communication

Project management

Education

Diploma or Certificate in events management (or related field)

Tools

Microsoft Office

Job description

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Join Tātaki Auckland Unlimited’s Events team and play a key role in supporting Auckland’s vibrant events landscape. As an Event Facilitator, you’ll help enable world‑class events across the region, from community celebrations to large-scale activations, by ensuring events are safe, compliant, and successful. This is your chance to contribute to the cultural and social fabric of Tāmaki Makaurau. You’ll be part of a team that values inclusivity, adaptability, and collaboration, and you’ll contribute to the city’s major events that make Tāmaki Makaurau a destination of choice.

Te mahi: The role:

As an Event Facilitator, you’ll manage and coordinate the permitting and facilitation of events, supporting community, private, and commercial organisers to deliver exceptional experiences. You’ll work collaboratively across council teams and with external stakeholders to ensure each event meets regulatory requirements and enhances Auckland’s reputation as an events city.

We work closely with communities to support and permit events that connect and strengthen our communities. We're passionate about supporting events that contribute to a sense of belonging and pride in our neighbourhoods.

You’ll also support local boards and community groups to successfully permit events on public open space by coordinating and processing event applications and funding. You'll be responsible for the full life cycle of event permits; ensuring all groups have the appropriate consents, assessing and issuing event permits and monitoring events to ensure regulatory compliance.

Key responsibilities include:

• Managing and facilitating event permitting processes in line with statutory and regulatory requirements
• Supporting community and commercial organisers to build event delivery capability and confidence
• Liaising with local boards and community organisations to plan and deliver local event programmes
• Monitoring events for compliance and resolving any issues or environmental impacts
• Providing excellent customer service and advice to event organisers and stakeholders
• Supporting continuous improvement of facilitation and permitting processes

Find a copy of the position description here

You’re a skilled events professional who thrives in a fast‑paced, collaborative environment. With a strong understanding of event logistics and regulatory processes, you bring both people skills and operational know-how to ensure events run smoothly and safely.

In this dynamic and fast‑paced position, you will engage regularly with both internal and external stakeholders. As such, strong relationship‑building abilities and excellent communication skills are essential, supported by prior experience in relationship management. The successful candidate will demonstrate the capacity to establish rapport with diverse individuals and maintain a strong commitment to customer service. Additionally, a process‑oriented, organized, and methodical approach is required, along with the ability to navigate ambiguity when necessary.

A tertiary qualification in events is preferred, as well as a minimum of three years' experience in a customer‑focused role and or direct involvement in an events environment. You must hold a full and clean driver’s license. An understanding of the complexities and functions of local government would be advantageous.

You will also bring:

• Diploma or Certificate level qualification in event management, hospitality, marketing, or a relevant field
• Minimum 3+ years’ experience in events, technical logistics, or customer‑focused roles
• Experience in process‑driven or regulatory positions, and ideally in local government or highly political environments
• Full and clean driver’s licence
• High competency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Strong interpersonal and relationship skills, conflict management, and project management experience in complex organisations

At Tātaki Auckland Unlimited, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well‑being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of.

TātakiAuckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.