Evening Retail Associate - Customer Service & Stock

Woolworths Ltd.; Whangarei; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Team discounts

Sonder confidential support program

Global career possibilities

Job summary

Woolworths Group NZ in Whangarei is seeking friendly team members to join our store operations. You’ll provide excellent customer service, help customers, and maintain store presentation to a high standard.

This roster includes evenings and nights, with opportunities to learn across departments and grow within a values-driven, diverse workplace that serves millions weekly. We foster teamwork, care, and meaningful impact across the community.

Qualifications

• Customer-focused, with outstanding service mindset.
• Strong communication and interpersonal skills.
• Commitment to company values and integrity.
• Detail-oriented with proactive issue escalation.
• Flexible availability to work 4:30pm–6:30am.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: replenish products, focus on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer focus

Interpersonal skills

Integrity & professionalism

Detail-oriented

Flexible availability

Job description

Woolworths Group NZ in Whangarei is seeking friendly team members to join our store operations. You’ll provide excellent customer service, help customers, and maintain store presentation to a high standard.

This roster includes evenings and nights, with opportunities to learn across departments and grow within a values-driven, diverse workplace that serves millions weekly. We foster teamwork, care, and meaningful impact across the community.