Customer-First Retail Assistant (Evenings/Nights)

Woolworths Supermarkets; Porirua; On-site; NZD 40,000 - 55,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career possibilities

Job summary

Woolworths Supermarkets in Wellington, NZ is seeking staff to support excellent customer service and store operations. You will engage customers with personalized help, resolve inquiries, and contribute to product availability and presentation.

The role emphasizes customer-centric service, strong communication, and adherence to safety and company standards. You will work with a friendly, energetic team in a dynamic retail environment.

Qualifications

• Customer-Centric Focus: provide outstanding customer service and maximize loyalty through personalized support.
• Strong interpersonal skills for effective interactions with customers and colleagues.
• Demonstrate integrity and professionalism aligned with company values.
• Detail-oriented and proactive, escalating issues to management when needed.

Responsibilities

• Be highly visible and engage customers with personalized assistance.
• Promptly resolve inquiries and complaints to enhance customer satisfaction.
• Continuously replenish products and maintain stock quality, rotation and presentation.
• Collaborate with the team to maintain store cleanliness and safe operations.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Woolworths Supermarkets in Wellington, NZ is seeking staff to support excellent customer service and store operations. You will engage customers with personalized help, resolve inquiries, and contribute to product availability and presentation.

The role emphasizes customer-centric service, strong communication, and adherence to safety and company standards. You will work with a friendly, energetic team in a dynamic retail environment.