EUC Engineer — IT Support & End-User Solutions

Genuine Parts Company; Maungakiekie-Tāmaki; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts

Employee assistance program

Safety conscious work environment

Parental leave top-up

Paid volunteer leave

GPC Asia Pacific Movement

Job summary

Genuine Parts Company (GPC Asia Pacific) is looking for an EUC Engineer (IT) to join the on-site team in Mount Wellington, Auckland. This full-time role supports the GPC Asia Pacific network of stores, warehouses, and offices across 500+ locations, delivering high-quality IT service across multiple disciplines.

The ideal candidate has a graduate IT qualification and 5+ years in IT support, with strong experience in Active Directory, patch management tools, and ITSM (ServiceNow).

Qualifications

• Graduate diploma in Information Technology or equivalent.
• 5+ years’ IT support experience in multi-discipline environments.
• Expert knowledge of Active Directory (Users, Groups, Policy).
• Proficient using ServiceNow for ITSM and patch management tools (SCCM/Intune/BigFix).
• Experience in a corporate Mac environment and asset management.

Responsibilities

• Manage engagement with technical operation leads in Australia and coordinating tasks with leads and managers.
• Deliver weekly updates to the EUC Manager on support provided and progress.
• Ensure EUC IT services are well maintained and operational.
• Provide priority on-site IT support for GPC and Motion Support Office.
• Manage IT assets and ensure compliance with standards; focus on service delivery.

Education

Graduate diploma in Information Technology or equivalent

Tools

ServiceNow

SCCM

Intune

BigFix

Active Directory

Office 365

Job description

Genuine Parts Company (GPC Asia Pacific) is looking for an EUC Engineer (IT) to join the on-site team in Mount Wellington, Auckland. This full-time role supports the GPC Asia Pacific network of stores, warehouses, and offices across 500+ locations, delivering high-quality IT service across multiple disciplines.

The ideal candidate has a graduate IT qualification and 5+ years in IT support, with strong experience in Active Directory, patch management tools, and ITSM (ServiceNow).