Equipment Service Coordinator

CablePrice NZ Ltd.; New Zealand; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive Remuneration package

Company Health Insurance

Discount Fuel card

Training & Career DevelopmentOpportuni

Uniform & PPE Gear

Boost Employee Benefits Program

Stability

Company Culture

One NZ

Refer a Friend Bonus

Employee Assistance Programme (EAP)

Job summary

CablePrice NZ Ltd. is seeking an Equipment Service Advisor for our Taupō Branch. You will deliver end-to-end service solutions for maintenance work, ensuring customers have a positive experience and maximum value. You will keep customers informed through every stage of the service process.

Key attributes include excellent customer service, strong organisation and planning, and the ability to engage across the business while maintaining safety standards in a fast-paced environment.

Qualifications

• Excellent customer service and communication abilities.
• Strong organisational and planning skills.
• Excellent interpersonal skills, verbal and written.

Responsibilities

• Provide after-sales profitability through professional sales techniques.
• Collaborate with the workshop to maximise resource utilisation.
• Manage work in progress (WIP) with the workshop.
• Liaise with customers in person and by phone and keep them informed of progress.
• Proactively schedule service work to meet timelines.

Skills

Customer service

Organisational skills

Interpersonal skills

Time management

Computer literacy

Safety awareness

Flexibility

Problem solving

Job description

CablePrice NZ Ltd. is seeking an Equipment Service Advisor for our Taupō Branch. You will deliver end-to-end service solutions for maintenance work, ensuring customers have a positive experience and maximum value. You will keep customers informed through every stage of the service process.

Key attributes include excellent customer service, strong organisation and planning, and the ability to engage across the business while maintaining safety standards in a fast-paced environment.