Equipment Hire Advisor & Customer Service Pro

Hirepool; Tauranga; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Ongoing training & licences

Kiwisaver employer contribution

Staff hire in DIY fleet

Job summary

Hirepool in Tauranga is seeking a Customer/Service Person to join our team. You will help ensure equipment is fit for hire and advise customers in-branch or over the phone, with on-the-job training available.

Prior industry experience is not required, and a positive, team-focused attitude is valued. You’ll be assisting customers with bookings, contracting, and choosing the right tools and machinery for projects while upholding safety and service standards.

Qualifications

• Full Class 1 Driver's Licence is required; other classes/endorsements are an advantage.
• Experience in a customer-facing role is highly desirable.
• Basic to intermediate computer skills are expected.
• Rostered shifts including weekends are required.
• Ability to work well in a team and reliably deliver quality service.

Responsibilities

• Answer phone queries and raise customer contracts.
• Offer advice on which tools and machinery are suitable for different jobs.
• Service a wide variety of hire plant.
• Work safely for you and for our customers.

Skills

Driver's licence

Customer-facing experience

Basic to intermediate computer skills

Rostered work including weekends

Teamwork

Reliability

Job description

Hirepool in Tauranga is seeking a Customer/Service Person to join our team. You will help ensure equipment is fit for hire and advise customers in-branch or over the phone, with on-the-job training available.

Prior industry experience is not required, and a positive, team-focused attitude is valued. You’ll be assisting customers with bookings, contracting, and choosing the right tools and machinery for projects while upholding safety and service standards.