Equine & Hardware Sales Specialist

DB-Supply-LLC; Lower Hutt; On-site; NZD 42,000 - 54,000; Full time

Job summary

DB-Supply-LLC is seeking a retail associate in Wellington to assist customers on the sales floor, advise on merchandise, and help with stock and restocking. The role emphasizes knowledge of horses and tack, strong customer service, and efficient product merchandising.

The position requires the ability to lift up to 75 pounds, work as part of a team, and participate in inventory cycles while assisting customers with orders and product recommendations.

Qualifications

• Must have proven knowledge and experience with horses and tack.
• Must have knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers; lift up to 75 pounds.
• Ability to resolve difficult or stressful customer service issues; work as part of a team.

Responsibilities

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise per established policies and standards.
• Answer telephones and handle routine customer inquiries.
• Perform general floor maintenance and housekeeping; monitor merchandise condition and safekeeping.
• Prepare and participate in inventory cycle activities.
• Move material using tools and equipment including hand trucks, pallet-jacks, dolly, and forklifts.
• Other duties as assigned by management related to customer service and merchandising.

Skills

Horse tack knowledge

Retail floor sales

Teamwork

Merchandising

Education

High School Diploma or GED

Tools

Forklift operation

Job description

DB-Supply-LLC is seeking a retail associate in Wellington to assist customers on the sales floor, advise on merchandise, and help with stock and restocking. The role emphasizes knowledge of horses and tack, strong customer service, and efficient product merchandising.

The position requires the ability to lift up to 75 pounds, work as part of a team, and participate in inventory cycles while assisting customers with orders and product recommendations.