Enterprise Engagement & Events Lead (Hybrid)

One New Zealand; Auckland; Remote; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work from home

Health insurance for you and family

Lifestyle leave

Discounts on One New Zealand products

Job summary

One New Zealand is seeking an Enterprise Customer & Internal Engagement Lead to plan and deliver a coordinated programme of customer and internal engagement for Enterprise Customers and the wider Customer function.

You will create high-quality experiences that connect our people, strengthen customer relationships and ensure participation in the right events with the right customers. Your portfolio includes events, internal hui, leadership forums and the Legends programme.

Qualifications

• Proven track record delivering complex enterprise events.
• Experience coordinating customer events, hospitality, forums and recognition programmes.
• Strong stakeholder leadership with senior executives.
• Excellent programme management and run-sheet discipline.
• Ability to manage budgets, contracts and travel logistics.

Responsibilities

• Own the annual Enterprise and Business engagement calendar, including events and Legends programme.
• Lead end-to-end design and delivery of customer events, executive forums and conferences.
• Coordinate nominations, invitations, registrations and attendance records with Sales.
• Plan and deliver internal hui, leadership forums and town halls.
• Oversee Enterprise and Business Legends winner experiences.
• Manage event budgets, suppliers, venues, contracts and travel logistics.
• Coordinate content, speakers and on-brand experiences with Brand, Product and Partners.
• Use feedback and insights to improve audience fit and future planning.

Skills

Event leadership

End-to-end delivery

Audience design

Programme management

Stakeholder leadership

Budget management

Speaker coordination

CRM tools

Tools

CRM software

Event management software

Job description

One New Zealand is seeking an Enterprise Customer & Internal Engagement Lead to plan and deliver a coordinated programme of customer and internal engagement for Enterprise Customers and the wider Customer function.

You will create high-quality experiences that connect our people, strengthen customer relationships and ensure participation in the right events with the right customers. Your portfolio includes events, internal hui, leadership forums and the Legends programme.