Enterprise Account Manager

OfficeMax New Zealand; Auckland; On-site; NZD 100,000 - 140,000; Full time

Job summary

OfficeMax New Zealand is seeking an Enterprise Account Manager for the Education sector. You will partner with tertiary providers and national early learning organisations across Aotearoa to build influential relationships with executive leaders, procurement teams, and key decision-makers, uncovering strategic opportunities that drive mutual success.

You will understand customer challenges and priorities, delivering innovative ways to help them work smarter and more efficiently by leveraging

Qualifications

• At least 5 years' experience in senior account management roles.
• Experience securing commercial contracts and managing multi-level stakeholders.
• Proven ability to identify market opportunities and engage executive leaders, boards and procurement leads.

Responsibilities

• Grow and retain your customer portfolio and meet financial targets.
• Strategically partner with decision makers to deliver value for OfficeMax and customers.
• Build and maintain relationships and ensure customer satisfaction.
• Oversee fulfillment of contracts and compliance for your accounts.
• Develop business cases for retention and growth and respond to RFPs/tenders.

Skills

Business acumen

Negotiation

Account management

Strategic selling

Communication

CRM experience

Education sector familiarity

Job description

Build strategic relationships with national accounts, partner to creatively grow the portfolio with solutions that add value to their environment

• Shape Early Childhood & Tertiary sectors through innovation & growth
• Uncover and drive strategic opportunities to support increased productivity
• Head office and showroom in Highbrook, some national travel required

The role: Enterprise Account Manager - Education sector

Partnering with tertiary providers and national early learning organisations across Aotearoa, you will play a pivotal role in shaping and growing OfficeMax's presence within the Education sector. This role centres on building influential relationships with executive leaders, procurement teams, and key decision-makers to uncover strategic opportunities that drive mutual success.

By developing a deep understanding of your customers' operational challenges, priorities, and future ambitions, you will identify innovative ways to help them work smarter and more efficiently. Leveraging OfficeMax's full suite of solutions, you'll take a consultative approach to deliver meaningful outcomes that support customer growth while increasing share of wallet, retention, and long-term profitability.

Bringing a strong commercial mindset, a natural curiosity for new opportunities, and a strategic lens, you'll challenge thinking, create value, and establish OfficeMax as a trusted partner in the evolving Education landscape.

Key responsibilities:

• Be responsible for growth and retention of your customer portfolio
• Strategically partner with key decision makers to deliver exceptional value for OfficeMax and our customers
• Build and maintain key relationships, ensuring customer satisfaction
• Meet or exceed assigned financial targets within customer portfolio
• Identify and convert sales, margin, and growth opportunities
• Overseas fulfilment of customer contracts and compliance
• Formulate and execute business cases for account retention and growth
• Respond to RFPs and tender requests, including preparing customer presentations.

To be successful in this role, you will have:

• Strong business acumen with the ability to secure commercial contracts
• Expert negotiation management skills
• At least 5 years' experience in senior account management roles
• Ability to identify appropriate market opportunities and proven sales success dealing with multilevel strategic decision makers i.e. Executive leaders, Boards, and Procurement leads
• Excellent communication and facilitation skills including formal presentations.
• Confidence using cloud based CRM tools and office applications.
• Previous experience selling into the Education sector would be an added bonus but not required

People, Culture and working for OfficeMax:

• Develop your skills with a personalised development plan
• Great people! A business you can be proud to work for!

Our brand is deceiving. When you think about OfficeMax, you often think stationery products. And sure, that is part of what we sell – but we offer much more than that with thousands of SKUs to help workplaces, work better. Supporting over 30,000 businesses across Aotearoa – in all sectors and industries around the motu.

OfficeMax has a focus on growth and partnership – for our people, our solutions, and our customers. Our aim is to support the development of your capabilities by providing learning opportunities that allow you to take accountability for your career direction.

By joining OfficeMax, you are choosing a business that prioritises diversity of culture and thought. You will bring your growth mind-set, a lens of curiosity and enjoy the challenge of constant evolution. No one day is the same! - haere mai, come join us!