Enforcement Officer

Auckland Council; Auckland; On-site; NZD 91,000 - 96,000; Full time

Job summary

Auckland Council in Auckland is seeking an Enforcement Officer to join the Food Safety and Health Enforcement team. You will investigate complaints related to food safety, housing nuisances, and hazardous substances, applying bylaws and licensing requirements to protect public health.

You will work with the public and stakeholders in a fast-paced environment, require a clean driver's licence, on-call rosters, and after-hours availability.

Qualifications

• Significant experience in compliance management, investigation and enforcement.
• Ability to interpret and apply relevant legislation and bylaws.
• Excellent conflict resolution and communication skills.

Responsibilities

• Investigate complaints, respond to inquiries, determine corrective actions.
• Apply licensing, registration and bylaws to promote public health.

Skills

Compliance management

Investigation

Public health policy

Job description

Select how often (in days) to receive an alert:

• Come and join a dynamic team and apply all your environmental health training, skills and experience
• Auckland CBD based with a regional focus and response

He angitūtanga: The opportunity

There is an opportunity for an Enforcement Officer to join the Food Safety and Health Enforcement team. This role is responsible for promoting and protecting public health and improving the health, safety, and wellbeing of the public, through the investigation and resolution of complaints and enquires in relation to food safety and suitability; statutory health nuisances including housing, asbestos, and pests; hazardous substances including P-labs, Council bylaws including food grading; licensing and registration of food and health protection businesses; environmental and public health-related legislation.

Your typical day in this role would involve investigating complaints, responding to enquiries/requests for assistance or advice, and determining the best corrective action or response that is required.

He kōrero mōu: About you

You will be working with members of the public and stakeholders in a fast-paced environment, so we are looking for a team member who has a positive attitude, is self-motivated, and has excellent time management skills, including the ability to communicate clearly and concisely with a wide range of customers from different backgrounds.

You will also have significant experience in compliance management, investigation, and enforcement and the ability to interpret and apply relevant legislation and bylaws. Exceptional conflict resolution skills are a must.

A current clean driver's licence is required for this role. You will also be required to be part of an on-call roster and need to be available to work after hours when required.

Licensing and Compliance provides compliance services for the directorate, administering the rules and bylaws that promote public health and protect Aucklanders from nuisance and harm, to ensure Auckland is a safe and healthy city, a great place to live, work, and play, with an outstanding environment for now and future generations.

It is the largest local government compliance operation in Australasia and deals with a substantial proportion of the requests for service received by the Council. Compliance activities are delivered through both planned, scheduled activities and unplanned responsive requests for service. With a thirst for learning, you'll continually grow your knowledge with our in‑depth training and exposure to various facets of Licensing and Compliance.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: Benefits

Salary range is $$91,027 - $96,000 (Based on skills & experience)

Our employer Kiwisaver contribution is additional to base salary offered.

*** The role is deemed safety-sensitive and will require a pre-employment drug & alcohol test prior to offer. A current full clean driver's license is essential.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.