Monitoring Compliance Officer

Far North District Council; Kaikohe; Hybrid; NZD 70,000 - 83,000; Full time

Benefits offered by this job

Learning & Development plan

Flexible/hybrid options

Life insurance

Will package

Job summary

Far North District Council in New Zealand is seeking an experienced Monitoring Compliance Officer to uphold regulatory compliance across the district, combining fieldwork, investigations and customer engagement.

You will work with residents, businesses, contractors and agencies to achieve positive outcomes while applying consistent, fair decision-making and maintaining thorough case records.

Qualifications

• Qualifications related to local government legislation (desirable).
• Experience in local government, monitoring, or compliance roles.
• Strong interpersonal and collaboration skills.
• Excellent organisational skills with deadline focus.
• Commitment to high-quality customer service.
• Strong written and verbal communication abilities.
• Ability to work with diverse stakeholders and teams.
• Report writing, documentation and process improvement skills.

Responsibilities

• Conduct inspections, investigations and compliance assessments.
• Enforce relevant legislation including RMA, Litter Act, LGA and bylaws.
• Manage Requests for Service (RFS) from investigation to resolution.
• Gather evidence, assess risks and implement appropriate responses.
• Provide professional, solutions-focused regulatory advice.
• Build positive relationships with customers, contractors and agencies.
• Prepare reports, notices, correspondence and maintain case records.
• Contribute to a collaborative team and organisational resilience.

Skills

Interpersonal skills

Organisational skills

Communication skills

Problem-solving

Customer service

Report writing

Education

Local government legislation qualifications (desirable)

Tools

Excel

Word

Outlook

Access

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We're on the lookout for an experienced Monitoring Compliance Officer to join our team and play a vital role in ensuring legislative and regulatory compliance across our district. This is a rewarding opportunity for someone who enjoys a balance of fieldwork, investigation, customer engagement, and professional decision-making.

We're on the lookout for an experienced Monitoring Compliance Officer to join our team and play a vital role in ensuring legislative and regulatory compliance across our district. This is a rewarding opportunity for someone who enjoys a balance of fieldwork, investigation, customer engagement, and professional decision-making.

Te Wero – The Challenge

As a Monitoring Compliance Officer, you'll work with a diverse range of people including residents, businesses, contractors, regulatory agencies, and internal stakeholders to achieve positive outcomes for our community while upholding the law fairly, consistently, and professionally.

Key responsibilities include:

• Conducting inspections, investigations, and compliance assessments.

• Enforcing relevant legislation, including the Resource Management Act, Litter Act, Local Government Act, andCouncil bylaws.

• Managing Requests for Service (RFS) and compliance cases from investigation through to resolution.

• Gathering evidence, assessing risks, and implementing appropriate compliance responses.

• Providing professional, solutions-focused customer service and regulatory advice.

• Building positive relationships with customers, contractors, agencies, and internal stakeholders.

• Preparing reports, notices, correspondence, and maintaining accurate case records.

• Contributing to a collaborative team environment, continuous improvement initiatives, and organisationalresilience, including Civil Defence response activities when required.

I ā koe - About You

We're looking for someone who brings:

• Qualifications related to local government legislation (desirable).

• Experience in local government, monitoring, or compliance roles.

• Strong interpersonal skills with the ability to build collaboration and gain cooperation.

• Excellent organisational skills, with the ability to prioritise tasks and meet deadlines.

• A commitment to delivering high-quality customer service.

• Strong written and verbal communication skills.

• The ability to work effectively with a diverse range of internal and external stakeholders.

• Well-developed report writing, documentation, and process improvement skills.

• Proven relationship management and stakeholder engagement capability.

• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Access.

• A passion for achieving positive outcomes for the community.

• A continuous improvement mindset and a proactive approach to problem-solving.

• The ability to develop and maintain strong, productive working relationships.

Tā mātou āroha – What We Offer

Far North District Council are proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected. We are a progressive and growing council filled with like-minded people who love what they do and are committed to providing superior services to residents and their community.

You will be given all the tools of the trade to hit the ground running.

• Learning & Development plan to ensure your ongoing growth and success within the organisation.

• The salary for this position is Grade 13 within Council's salary structure (Band: $70,487 to $82,926 pro rataper annum) dependent on qualifications and experience, plus Kiwi Saver.

• We operate a Business First approach with flexible/hybrid options.

• Free $100,000 life insurance scheme (conditions apply).

• Free Will package, so that if the unexpected happens your family is supported.

We are committed to an inclusive recruitment process that supports access needs to ensure every applicant can participate fully and confidently. This is in line with our Accessibility Policy, supports the Te Tai Tokerau Regional Accessibility Strategy, and upholds the values of mana tangata, manaakitanga, mahi tahi, whanaungatanga and āhurutanga. Please let us know if you have any accessibility needs when making your application.

If you're ready to step into a role that makes a difference and aligns with your passion for compliance and community wellbeing, we’d love to hear from you.

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