Senior Barking and Registration officer

Auckland Council; Auckland; On-site; NZD 78,000 - 92,000; Full time

Benefits offered by this job

Flexible working options

Job summary

Auckland Council's Licensing and Compliance department is seeking a Senior Barking and Registration Officer to join the Animal Management team in Manukau on a fixed-term basis. In this varied role you will coordinate barking and registration activities, respond to complex customer matters, and undertake field visits and campaigns while supporting team leadership and ensuring compliance with legislation.

A relevant qualification and driver licence are required.

Qualifications

• 5+ years' experience in compliance, regulatory or animal management environments.
• 2+ years' experience leading or coordinating people or workloads.
• Experience interpreting and applying legislation, policies and regulatory processes.
• Ability to manage complex situations, resolve conflicts and de-escalate interactions.
• A relevant tertiary qualification in management, leadership, animal management, regulatory studies or related field, or equivalent experience, plus a current full NZ driver licence.

Responsibilities

• Coordinate barking and registration compliance activities, including workload allocation, targeted operations and campaigns.
• Investigate and escalate barking complaints and complex customer matters.
• Conduct field activities such as property visits, campaigns and dog seizures.
• Support the annual Dog Registration Renewal programme and other Animal Management projects.
• Ensure consistent application of legislation and maintain accurate case records.

Skills

Leadership

Regulatory concepts

Communication

Problem solving

Education

Tertiary qualification in management/leadership/animal management/regulatory studies or related field

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Auckland Council's Licensing and Compliance department has an opportunity for a Senior Barking and Registration Officer to join our Animal Management team on a fixed-term basis located in Manukau.

This is a varied role combining field-based compliance, team support, customer engagement and coordination. You'll help address barking complaints, improve dog registration compliance and support the delivery of key Animal Management programmes across Tāmaki Makaurau. Working alongside the Barking and Registration Team Leader, you'll help coordinate workloads, support team members and respond to more complex or escalated matters. You'll also spend time in the field undertaking property visits, registration campaigns and other compliance activities.

You could expect to work on:

• Coordinating barking and registration compliance activities, including job allocation, targeted operations and campaigns.
• Supporting the investigation and escalation of barking complaints and complex customer matters.
• Undertaking field activities such as property visits, registration campaigns and dog seizures.
• Supporting the annual Dog Registration Renewal programme and other Animal Management projects.
• Helping team members apply legislation, policies and enforcement processes consistently and maintaining accurate case records.

You'll bring solid experience in a compliance, regulatory or animal management environment, along with leadership experience and the ability to support others in a busy operational setting.

We will be looking for:

• 5+ years' experience in compliance, regulatory or animal management environments.
• 2+ years' experience leading or coordinating people, workloads or operational activities.
• Experience interpreting and applying legislation, policies and regulatory processes.
• Demonstrated experience managing complex situations, resolving conflict and de-escalating challenging interactions.
• A relevant tertiary qualification in management, leadership, animal management, regulatory studies or a related field, or equivalent experience, plus a current full New Zealand driver licence.

We still encourage you to apply if you have some but not all these requirements.

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

We offer a range of employee benefits and proudly support flexible working options where possible.

View a snapshot of some of our employee benefits HERE.

Applications close: 17th September 2026, 11:59pm

This role has a remuneration range of $78,311 - $92,130
Our employer Kiwisaver contribution is additional to base salary offered.

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

#workingforauckland #aucklandcouncil

The role is deemed safety-sensitive and will require a pre-employment drug and alcohol test prior to offer. A current full clean driver's license is essential and if successful you will be warranted by Auckland Council allowing you to enter premises and inspect breaches or offences.

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By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application, and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at *******@aucklandcouncil.govt.nz.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you at the time of application to assist you through the recruitment process.