End-to-End CRM & Digital Transformation PM

Talent; Auckland; Sur place; NZD 90 000 - 130 000; Plein temps

Résumé du poste

Talent in Auckland is seeking an experienced Project Manager to lead CRM and digital transformation initiatives across business, technology and vendor teams. You will oversee end-to-end delivery including Salesforce CRM rollouts, data migration, integrations with eCommerce and POS, and cross-functional governance.

A hands-on, collaborative approach and strong stakeholder engagement are essential. Experience in complex enterprise systems, vendor management and delivering multi-system projects is

Qualifications

• Proven experience delivering complex digital or enterprise-system implementations.
• CRM implementation experience with Salesforce, Microsoft Dynamics 365, SAP CRM/CX, Oracle CX, HubSpot or similar.
• Or experience delivering ERP, HRIS, eCommerce, customer portal, CMS, POS or integrated systems.
• Strong understanding of data migration, systems integration, testing and cutover.
• Experience managing external vendors and multidisciplinary teams.
• Excellent communication with technical and non-technical stakeholders.
• Strong planning, governance, risk, budget and dependency-management.
• Collaborative, hands-on approach in lean technology environments.

Responsabilités

• Manage end-to-end delivery across projects: Salesforce CRM rollouts, improvements and platform enhancements; CRM and Single View of Customer initiatives; integrations connecting CRM, eCommerce, POS and related platforms.
• Oversee scope, planning, budget, resources, risks, dependencies, governance, testing, change, cutover and transition into business-as-usual operations.

Connaissances

CRM implementations

Salesforce

ERP/eCommerce integrations

Data migration

Systems integration

Vendor management

Stakeholder communication

Governance & budget

Lean / hands-on delivery

Description du poste

Talent in Auckland is seeking an experienced Project Manager to lead CRM and digital transformation initiatives across business, technology and vendor teams. You will oversee end-to-end delivery including Salesforce CRM rollouts, data migration, integrations with eCommerce and POS, and cross-functional governance.

A hands-on, collaborative approach and strong stakeholder engagement are essential. Experience in complex enterprise systems, vendor management and delivering multi-system projects is