ED Patient Flow Coordinator — Calm, Coordinated Care

New Zealand Government; Whanganui; On-site; NZD 42,000 - 56,000; Part time

Job summary

Te Whatu Ora – Health New Zealand Palmerston North Hospital is seeking a motivated Patient Flow Coordinator to support efficient ED operations and timely, person-centred care. The role involves coordinating patient movement, liaising with wards and support services, and assisting clinical staff, with a focus on cultural safety and privacy.

Rostered shifts are available at 0.7FTE for on-site work in Palmerston North.

Qualifications

• Experience coordinating patient flow in fast-paced healthcare settings.
• Knowledge of privacy and confidentiality in healthcare.
• Ability to work with diverse teams and whānau.
• Understanding of cultural safety.

Responsibilities

• Coordinate patient flow through the Emergency Department.
• Liaise with inpatient wards and support services.
• Act as a point of contact for patients and whānau.
• Maintain accurate patient information across systems.
• Support clinical staff with coordination tasks.
• Contribute to a calm, organised environment.

Skills

Patient flow coordination

Multidisciplinary collaboration

Communication skills

Organisational skills

Job description

Te Whatu Ora – Health New Zealand Palmerston North Hospital is seeking a motivated Patient Flow Coordinator to support efficient ED operations and timely, person-centred care. The role involves coordinating patient movement, liaising with wards and support services, and assisting clinical staff, with a focus on cultural safety and privacy.

Rostered shifts are available at 0.7FTE for on-site work in Palmerston North.