Ecosystem Manager: Platform Delivery & Revenue Ops

Alt; Auckland; On-site; NZD 140,000 - 200,000; Full time

Benefits offered by this job

Delicious snacks and drinks

Southern Cross Health Insurance

6 months paid parental leave (primary)

4 weeks paid secondary caregiver leave

$1000 self-development budget

Unlimited paid annual leave

Job summary

Halter is seeking an Ecosystem Manager to lead a cross-functional team responsible for Revenue, Service, and SOAM platforms. You will own delivery, health, and evolution of business workflows as Halter scales.

You’ll collaborate with Product, Engineering, RevOps, and commercial teams to translate business needs into connected solutions. You will mentor functional developers, drive platform improvements, and ensure safe changes through testing and documentation.

Qualifications

• Experience leading functional developers, platform specialists, or business systems teams.
• Strong Salesforce and connected platform experience across configuration, automation, permissions, and data models.
• Ability to turn complex business processes into clear, maintainable platform solutions.

Responsibilities

• Lead and develop functional developers across Revenue, Service, and SOAM.
• Own functional delivery, translating priorities into plans and managing capacity, dependencies, and risks.
• Keep your team’s platforms and workflows reliable, maintainable, and fit for purpose.
• Partner with our Senior Product Manager and stakeholders to define problems, requirements, and success.
• Guide functional design, using platform capabilities to keep solutions simple.
• Work with Engineering and Solution Architect on integrations spanning configuration and custom software.
• Set consistent practices for configuration, testing, releases, documentation, and support.
• Partner with Revenue Operations on enablement and adoption to help teams use new capabilities effectively.
• Work with Planning and Intelligence on data, tracking, and reporting to measure impact.
• Manage operational issues and recurring requests, tackling root causes and shaping roadmap improvements.
• Lead hiring and onboarding, and help shape platform priorities and team capability.

Skills

People leadership

Salesforce expertise

Business process mapping

Stakeholder management

Tools

Salesforce

Job description

Halter is seeking an Ecosystem Manager to lead a cross-functional team responsible for Revenue, Service, and SOAM platforms. You will own delivery, health, and evolution of business workflows as Halter scales.

You’ll collaborate with Product, Engineering, RevOps, and commercial teams to translate business needs into connected solutions. You will mentor functional developers, drive platform improvements, and ensure safe changes through testing and documentation.