Ecommerce Coordinator

The Creative Store - New Zealand; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

The Creative Store - New Zealand seeks an Ecommerce Coordinator to manage and optimise all brand websites and third-party platforms. You will own end-to-end Shopify management, drive platform performance, merchandising, and content execution across multiple luxury brands.

You will be data fluent with strong copywriting, image editing, and CRM/Loyalty initiatives supporting growth into international markets.

Qualifications

• 3+ years in an e-commerce role, preferably in high-end DTC clothing or luxury markets.
• Experience across multiple brands and a data-driven mindset.
• Strong copywriting ability and attention to product storytelling.

Responsibilities

• Own day-to-day Shopify management across all brands and optimise platform performance.
• Merchandise and align creative direction with customer journey across the sites.
• Ensure flawless content: metadata, product data, imagery, and descriptions for SEO.
• Oversee affiliate websites, CRM strategy, and lead-gen flows; develop loyalty programmes.

Skills

Shopify management

SEO

UX optimization

HTML coding

image editing

copywriting

CRM strategy

Tools

Google Analytics

HubSpot

Job description

Our client is a New Zealand clothing manufacturer, using only the finest Natural Fibres and meticulous care to create distinctive garments. They are looking for an Ecommerce Coordinator to join their team.

Reporting to the Operations Manager, this role owns the day-to-day management and optimisation of all brand websites and third‑party platforms, including ownership of all initiatives on websites and customer communication, aligning website activation with the marketing calendar and social activations.

Tasks include end-to-end Shopify management across all brands, owning platform performance, merchandising, alignment of creative direction and customer journey optimisation; Flawless content execution – perfect product data, metadata, product imagery, descriptions, SEO; Daily monitoring of website emails and responding accordingly.

You will oversee management of affiliate websites, CRM strategy, set‑up and continuously optimise relevant segments, flows and lead gen opportunities, coding HTML, SEO, CRO and UX management and optimisation, image editing and loyalty & brand‑specific programmes.

The right person for this role will have 3+ years in an e‑commerce role, preferably within a high‑end DTC clothing or luxury market, working across multiple brands. You will be data fluent, with high competency using website performance tools. You will have experience with image editing and copywriting ability.

This is a small, passionate team, creating exceptional garments, with a sustainability focus. They are on a growth trajectory with their eye on international markets.

Reference #40328