Duty Manager

Star Group; Auckland; On-site; NZD 55,000 - 85,000; Full time

Job summary

The Gipsy Moth and Little Gipsy is recruiting a proactive Duty Manager to lead shifts at Auckland Airport’s Domestic Terminal. You’ll ensure smooth service, supervise staff, and uphold licensing compliance during busy periods.

Candidates should hold a current Duty Manager’s License and bring at least one year of relevant experience, with a sharp eye for numbers and guest satisfaction. The role offers opportunities across the Star Group network.

Qualifications

• Must hold a current Duty Manager’s License.
• At least 1 year experience in a similar role.
• Up-to-date knowledge of licensing regulations.

Responsibilities

• Oversee daily front-of-house operations and ensure service quality.
• Lead shifts, coordinate teams and maintain safety and compliance.
• Drive guest satisfaction and operational efficiency during busy periods.

Skills

Duty Manager license

Leadership

Licensing regulations

Numerical/financial acumen

Job description

Escape the usual airport hustle and join a team that turns travel-rush into laid-back comfort. At The Gipsy Moth and Little Gipsy, we bring a warm, welcoming Kiwi vibe to Auckland Airport’s Domestic Terminal - a place where travellers pause, unwind, and re-fuel for their journey

The Gipsy Moth and Little Gipsy is on the hunt for a superstar Duty Manager; it’s a fast-paced gig with plenty of responsibility, so ideally, you’ll need a current Duty Manager’s License and at least one years’ experience in a similar role with up-to-date knowledge of licensing regulations to hit the ground running. Got a head for numbers alongside your leadership skills? With a fine attention to detail and admirable ability to maintain consistently quality service, you’ll fit into our close-knit crew, and know how to go above and beyond for our customers whilst ensuring the team are all form on your responsible shifts. If you’re motivated and full of energy, we’re committed to investing in you and taking you on to bigger and better things across the group when you’re ready.