Domain Sales Manager CSS NZ

Ericsson; Auckland; On-site; NZD 140,000 - 210,000; Full time

Job summary

Ericsson AB is seeking an experienced Domain Sales Manager for Cloud Software and Services. You will lead the CSS sales and growth strategy, build strategic roadmaps, and act as a trusted advisor to senior customer stakeholders across cloud, automation, AI, and digital platforms.

You will translate customer needs into compelling technology propositions, drive complex opportunities from qualification to closure, and collaborate with delivery, engineering, and partners to deliver measurable

Qualifications

• Experience selling cloud, software, automation, AI, and services.
• Ability to translate customer challenges into technology and service strategies.
• Strong consultative and value-based selling with executive presentations.
• Commercial acumen with complex opportunity management.
• Experience building long-term customer partnerships.

Responsibilities

• Lead development and execution of the CSS sales and growth strategy.
• Define joint customer strategies and transformation roadmaps across cloud, software, automation, AI, digital platforms, and services.
• Advise senior customer stakeholders on technology decisions and investments.
• Identify new opportunities by linking customer challenges to CSS capabilities.
• Provide thought leadership in cloud transformation, cloud-native technologies, and AI-driven operations.
• Build value propositions and ROI-focused business cases.
• Lead complex sales from qualification to closure, including negotiations and contracting.
• Collaborate with cross-functional teams to develop competitive solutions and ensure customer outcomes.
• Maintain strong relationships with customers, partners, hyperscalers, and the ecosystem.
• Governance: opportunity management, forecasting, risk, delivery alignment, executive engagement.
• Champion health, safety, and well-being within the organization.

Skills

Cloud CSS

Enterprise tech

Digital transformation

Consultative selling

Executive stakeholder mgmt

Strategic account planning

Negotiation

Job description

About this Opportunity

We are seeking an experienced and strategic Domain Sales Manager – Cloud Software and Services (CSS) to drive technology leadership, customer engagement, and business growth across the CSS portfolio.

In this role, you will act as a trusted advisor and strategic business partner to our customers, helping define and execute transformation strategies that leverage cloud, software, automation, AI, digital platforms, and services. You will work closely with senior customer stakeholders to understand their business priorities and translate them into technology and service strategies that deliver measurable business outcomes.

The role requires a strong combination of commercial leadership, technology understanding, consultative selling, and executive stakeholder management, with a focus on developing long-term customer partnerships and identifying new growth opportunities.

What You Will do

• Lead the development and execution of the CSS sales and growth strategy, aligned with customer priorities, market opportunities, and business objectives.
• Define and drive joint customer strategies and transformation roadmaps across cloud, software, automation, AI, digital platforms, and services.
• Act as a trusted advisor to senior and executive customer stakeholders, influencing strategic technology, transformation, and investment decisions.
• Identify, develop, and drive new business opportunities by connecting customer challenges with relevant CSS capabilities and solutions.
• Provide thought leadership in areas such as cloud transformation, cloud-native technologies, automation, AI-driven operations, data and analytics, cybersecurity, and digital transformation.
• Build strong value propositions and business cases that demonstrate measurable customer outcomes, operational efficiencies, and return on investment.
• Lead complex sales opportunities from early engagement and opportunity qualification through solution development, commercial negotiations, contracting, and closure.
• Collaborate across sales, solutioning, delivery, engineering, and services teams to develop competitive solutions and ensure successful customer outcomes.
• Build and maintain strong relationships with customers, technology partners, hyperscalers, vendors, and the broader industry ecosystem.
• Maintain a strong understanding of the competitive landscape, emerging technologies, and evolving customer needs to identify new areas for growth.
• Drive effective governance across the CSS business, including opportunity management, forecasting, commercial risk, delivery alignment, and executive stakeholder engagement.
• Lead and inspire multidisciplinary teams, fostering a culture of collaboration, innovation, accountability, and continuous improvement.
• Serve as a senior CSS representative for the customer, supporting executive communications, strategic discussions, and escalations.
• Champion the organization's commitment to health, safety, well-being, and Target Zero.

The Skills You Bring

• Strong experience in Cloud Software and Services, enterprise technology, digital transformation, or technology services sales.
• Good understanding of cloud and cloud-native technologies, software platforms, automation, AI, data and analytics, digital platforms, and managed or professional services.
• Proven experience developing and executing complex technology sales strategies and strategic account plans.
• Demonstrated ability to identify customer business challenges and translate them into compelling technology and services propositions.
• Strong consultative and value-based selling capabilities, including business-case development and executive‑level presentations.
• Commercial acumen with experience managing complex opportunities, negotiations, contracts, business cases, and financial targets.
• Experience building strategic relationships with senior and executive‑level customer stakeholders.
• Ability to lead complex, cross‑functional pursuits involving sales, presales, solution architects, delivery teams, commercial management, and partners.
• Understanding of emerging technology trends, including generative AI, intelligent automation, hybrid and multi‑cloud environments, cybersecurity, and platform‑based business models.
• Strong communication, influencing, negotiation, and relationship‑management skills.
• Ability to operate effectively in a fast‑paced, matrixed, and highly collaborative global organization.

What happens once you apply?

We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city: New Zealand (NZ) || Auckland

Job details: Domain Sales Manager

Hiring Manager: Marcel Schwartz