Dispatch Supervisor

Carters; Queenstown; On-site; NZD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

KiwiSaver benefits

Company-wide discounts

40-hour week

Training and development

Job summary

Carters Queenstown is seeking a hands-on Dispatch Supervisor to own the flow from order to delivery, planning delivery runs and coordinating loads with care, safety and on-time performance. You will lead the yard and driver team, ensure loads are picked, checked and secured, keep stock levels accurate, and work closely with sales and trade customers to maintain service excellence.

This permanent full-time role offers an attractive hourly rate, a 40-hour week, and a benefits package including

Qualifications

• Experience in dispatch, logistics or supervisory role.
• Knowledge of building products or willingness to learn.
• Strong planning skills and comfort with computer systems.
• Genuine commitment to safety and great customer service.
• Coordinating day-to-day transport requirements.
• Managing loading and dispatch of customer orders for on-time delivery.
• Overseeing the distribution operation.
• Upholding high safety standards around transport.

Responsibilities

• Plan delivery runs and manage the dispatch schedule to meet customer timeframes.
• Lead, coach and roster the yard and driver team.
• Ensure loads are picked, checked and secured correctly.
• Keep the yard tidy, organised and with accurate stock levels.
• Champion health and safety across the site so everyone goes home safe.
• Communicate clearly with customers, builders and branch team when plans change.

Skills

Dispatch experience

Logistics knowledge

Supervisory experience

Planning skills

Safety mindset

Customer service

Tools

Warehouse management system

Job description

Our CARTERS Queenstown branch is looking for a hands-on Dispatch Supervisor to own the flow of product from order to delivery. You will plan and schedule daily deliveries, coordinate and make sure every load is accurate, safe and on time whilst working closely with our sales team and trade customers. This is a fantastic opportunity to join a leading New Zealand building supplies company, with a supportive team that will help you grow your career and have fun along the way.

• Planning delivery runs and managing the dispatch schedule to meet customer timeframes
• Leading, coaching and rostering the yard and driver team
• Making sure loads are picked, checked and secured correctly
• Keeping the yard tidy, organised and with accurate stock levels
• Championing health and safety across the site so everyone goes home safe
• Communicating clearly with customers, builders and the branch team when plans change

About You

You are organised, calm under pressure and enjoy leading people. You might come from a building supplies, logistics, transport or warehouse background, or you could be a strong yard hand ready to step up. Ideally, you will have:

• Previous experience in dispatch, logistics or a supervisory role
• Good knowledge of building products, or a willingness to learn fast
• Strong planning skills and comfort with computer systems
• A genuine commitment to safety and great customer service
• Coordinating day-to-day transport requirements
• Managing the loading and dispatch of customer orders so quality products arrive on time
• Overseeing the operation of our distribution function
• Upholding the site's high safety standards, particularly around transport

Desirables

• A full Class 1 New Zealand driver's licence
• Class 2 and Forklift licence

Advantages of Advancing Your Career with Carters

• Stability and a focus on work life balance, this role offers permanent full-time employment
• Attractive hourly rate, guaranteed 40 hours a week
• 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to KiwiSaver
• Company buying privileges across all CARTERS stores
• Training, Development and Promotional opportunities