Demand Planner | FMCG

Hunter Campbell; Auckland; On-site; NZD 52,000 - 76,000; Full time

Benefits offered by this job

Gorgeous Parnell offices

Car park included

Autonomy and ownership

Job summary

James Crisp, based in Parnell, Auckland, seeks a planner who will manage demand forecasting and the end-to-end supply chain for our product lines. You will also own contract terms and pricing while coordinating stock flow, shipments, and supplier communications to stay ahead of issues.

This role blends forecasting with commercial responsibilities and customer liaison, offering autonomy in a small, high-performing team with strong emphasis on ownership and proactive problem-solving.

Qualifications

• Strong analytical skills and confidence in Excel.
• Demand planning, forecasting or broader supply chain exposure.
• A commercial mindset and genuine sense of ownership.

Responsibilities

• Manage demand planning for James Crisp and the customers they supply.
• Own contracts and pricing.
• Oversee stock flow, logistics and ETAs.
• Communicate with customers to gather information and manage expectations.

Skills

Analytical skills

Excel proficiency

Demand planning

Customer communication

Stock flow knowledge

Commercial mindset

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Demand planning, with a commercial twist…
James Crisp has been part of New Zealand's food industry for more than 100 years, representing and supplying some of the brands and ingredients you'll find in kitchens, supermarkets and food manufacturers across the country.
They're now looking for someone to join their Parnell-based ingredients team in a role that sits at the intersection of demand planning, contract management, supply chain and customer relationships.
The role:
You'll manage demand planning for both James Crisp and the customers they supply, making sure the right product is in the right place at the right time.

But this isn't a traditional heads-down planning role.

Alongside forecasting, you'll own contracts and pricing, keep across stock flow and incoming shipments, and work directly with customers to gather information, manage expectations and stay ahead of issues.

You'll be across:

• Demand planning and forecasting across food and commodity lines
• Contract management, pricing and blanket orders
• Stock flow, logistics, containers and ETAs
• Regular communication with existing customers and suppliers
• Identifying risks early and keeping things moving

What matters is the combination. You'll bring:

• Strong analytical skills and confidence in Excel
• Demand planning, forecasting or broader supply chain exposure
• A commercial mindset and genuine sense of ownership
• Strong communication and confidence dealing directly with customers
• A good understanding of stock flow and logistics
• Ideally, experience across food, FMCG, ingredients, produce or commodities

Why James Crisp?

This is a small, high-performing team where autonomy is genuine. You'll be trusted to own your space, manage up and bring ideas to the table. And people stay. There is 10, 20, 30 and even 40 years of tenure across the business, which says a lot about the culture! You'll also get:

• Gorgeous Parnell offices
• Car park included
• Genuine autonomy and ownership
• A proper handover, with the current incumbent

If you're a planner who enjoys working with people and the commercial side just as much as the numbers, this could be a great next move.