Defleet Assistant/Ready Return Officer

Europcar; Christchurch; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Performance-based incentives

Ongoing training opportunities

Parental leave

Employee discounts

Job summary

A global mobility company is seeking a motivated Defleet Assistant / Ready Return Officer at Christchurch Airport, NZ. The role involves assisting with the defleet of sale vehicles, ensuring excellent customer service, and coordinating vehicle logistics. Ideal candidates should have retail experience, strong attention to detail, and a valid New Zealand driver's license. The position offers competitive hourly rates and a variety of employee perks, making it a rewarding opportunity in a dynamic work environment.

Qualifications

• Experience working in a sales/retail environment.
• Administration experience is highly advantageous.
• Strong customer service mindset.

Responsibilities

• Assist the Fleet Controller to defleet sale vehicles.
• Coordinate vehicle freights between stations.
• Greet customers in a friendly manner.
• Maintain stock levels for winter equipment as required.

Skills

Attention to detail

Customer service

Clear communication

Customer service

Communication

Shift flexibility

NZ driver’s license

NZ work rights

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Defleet Assistant/Ready Return Officer page is loaded## Defleet Assistant/Ready Return Officerremote type: Completamente on premessalocations: Christchurchtime type: Full timeposted on: Offerta pubblicata oggijob requisition id: JR111518## ## **Job Description**Europcar New Zealand are seeking a motivated and detail-orientated **Defleet Assistant / Ready Return Officer** to join our New Zealand team based in **Christchurch Airport, NZ**on a permanent **full time basis.**The successful candidate will be responsible for assisting with the defleet of sale vehicles and ensuring an exceptional customer experience.**Some of the key responsibilities include:*** Assist the Fleet Controller to defleet sale vehicles* Assist with the coordination and control of sale vehicle freights between stations ensuring minimal costs and time efficiency* Ensure the maximum return of sale vehicles to point of defleet* Assist with the assignment of fleet to owning or defleet Region via applicable rentals* Maintain stock levels for relevant winter equipment and support the installation/removal where required* To greet each customer in a friendly and professional manner in the final stage of their journey* Ensure that the customers experience has been positive and provide a solution for any issues that have occurred**To be considered for this position you should possess:*** Experience working in a sales/ retail environment* Administration experience is highly advantageous* Excellent attention to detail* Strong customer service mindset* Clear, confident communication skills* Ability to work around a 7-day rotating shift roster* Exceptional level of communication skills, both verbal and written* Valid New Zealand driver's license* Current and ongoing New Zealand work rights* Competitive hourly rate + uncapped incentives* Boost your income with our performance-based incentive program* Six weeks’ employer-paid parental leave (in addition to government entitlements)* Ongoing training and career development opportunities* Global brand opportunities across AU/NZ and beyond* Referral bonuses and exclusive employee discounts (Calm, Accor All Heartists program, flu vaccinations & more!)* 24/7 wellbeing support via EAP and the Calm App**About Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly. To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar(R)- a global leader of car rental and light commercial vehicle rental, Goldcar(R)- a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car(R), one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil(R), a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners). More info:**Europcar Mobility Group**Europcar Mobility Group è un player globale della mobilità, con 75 anni di esperienza e una posizione di leadership in Europa.“We help to change the way you move” è la nostra mission. Oggi più che mai ci impegniamo a fornire soluzioni innovative, semplici e senza soluzione di continuità, capaci di rendere la mobilità facile, piacevole e sempre più sostenibile. Per far questo, offriamo a privati e aziende un'ampia gamma di servizi di noleggio di auto e furgoni, per poche ore, pochi giorni, una settimana, un mese o più, su richiesta o in abbonamento, potendo contare su una flotta di oltre 280.000 veicoli, equipaggiati con le più recenti motorizzazioni, inclusa una quota crescente di veicoli elettrici.I nostri Brand rispondono a esigenze, casi d'uso e aspettative differenti: Europcar(R)-uno dei leader mondiali nel noleggio di auto e veicoli commerciali leggeri, Goldcar(R)- leader Europeo nell'offerta di servizi di noleggio auto low-cost, Fox-Rent-A-Car(R), uno dei principali operatori del mercato del noleggio autonegli Stati Uniti, con un posizionamento “value for money” e Euromobil(R) un operatore tedesco dell’autonoleggio. In alcuni Paesi sono inoltre disponibili formule in abbonamento gestite attraverso la piattaforma “myEuropcar”La soddisfazione dei clienti è il principale obiettivo del Gruppo e dei suoi oltre 9.000 dipendenti. Europcar Mobility Group offre soluzioni di mobilità, attraverso a una rete di uffici di noleggio distribuita capillarmente in oltre 130 Paesi.Maggiori informazioni su: